AI Chatbot solution architect

Alliance Search Partners; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A leading company is seeking an AI Chatbot Solution Architect for a 6-month hybrid contract role in Toronto. The ideal candidate will have over 8 years of AI/ML experience and will be responsible for designing scalable AI chatbot architectures. This position offers opportunities for extension or conversion to full-time, along with exposure to the latest technologies.

Qualifications

• 8+ years in AI/ML development and deployment.
• 3+ years as architecture/designer.
• Hands-on experience in large-scale AI applications design.

Responsibilities

• Collaborate with stakeholders to define chatbot strategies.
• Design end-to-end AI chatbot architectures.
• Ensure solutions comply with regulatory standards.

Skills

AI/ML development and deployment

AI architectures design

Cloud platforms knowledge

Prompt engineering

Microservices architecture

Statistical analysis

Attention to detail

Tools

LangChain

semantic kernel

Docker

Kubernetes

Job description

Job Description

Position Title: AI Chatbot solution architect
Request ID: TBD
Office Location: 161 Bay 4th Floor - hybrid, every Tuesday and Wednesday and 1 Friday of month
Line of Business: ASG
Duration: 6 months
Rate: $110.00 PH

Potential for this contract to be extended or converted to FTE? Yes for both

Work Schedule (hours per week, start time): mon- fri 9-5, 37.50/week
Potential for OT? On approval by manager

Interview Process: 1virtual and 1 in-person interview

Reason the role is open? New role
What project will this contractor be working on? Chatbot project
Selling points of the positions: high chances of extension and conversion to full time and exposure to latest technologies

Best vs average candidate: person need to understand AI technology, communicate to tech and business teams, someone who has built AI Chatbot before, banking experience, cloud experience.

Job Description: AI Chatbot Solution Architect

Key Responsibilities:

• AI Chatbot Strategy and Planning:

o Collaborate with business stakeholders to understand chatbot use cases, goals, and requirements
o Identify key user journeys and define chatbot intents, entities, and conversation flows
o Define the AI roadmap and align it with the organization's strategic objectives
o Stay updated on emerging AI trends, technologies, and best practices

• Solution Design and Architecture:

o Design end-to-end AI chatbot architectures
o Ensure scalability, security, and performance of AI solutions
o Select appropriate AI tools, platforms, and frameworks based on project requirements
o Ensure chatbot responses are accurate, context-aware, and aligned with the brand's tone and style

• Collaboration and Leadership

o Work with cross-functional teams (e.g. developers, business, etc.) and provide technical guidance
o Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment

• Compliance and Risk Management:

o Ensure AI solutions comply with regulatory requirements and organizational standards.
o Identify and mitigate risks associated with AI implementations, such as bias or security vulnerabilities.

Must Have skills:

• AI/ML development and deployment experience – 8+ years.
• Experience in architecture/designer role – 3+ years
• Hands-on experience in designing AI architectures for large-scale applications – 8+ years
• Familiarity with AI best practices and regulatory compliance.
• Strong knowledge of frameworks or tools for agentic AI (e.g., LangChain, semantic kernel, etc.)
• Experience with RAG and agentic AI.
• Experience in fine-tuning and deploying LLMs.
• Understanding of prompt engineering and techniques to reduce hallucinations
• Knowledge of cloud platforms (e.g. Azure, Google Cloud, etc.) and AI services.
• Expertise in designing scalable and distributed systems.
• Familiarity with microservices architecture and API integration.
• Strong ability to analyze complex business problems and translate them into AI solutions.
• Knowledge of DevOps practices, CI/CD pipelines, and containerization (e.g., Docker, Kubernetes).

Nice to have:

• Experience with statistical analysis, predictive modeling, and optimization techniques.
• Understanding of data engineering and database systems.
• Banking/financial industry experience
• Have Built Chatbot in previous projects

Soft Skills:

• Strategic thinking and innovation.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced, dynamic environment.
• You’re an effective team player willing to share expertise, knowledge and information
• You possess excellent communication skills, both written and oral
• You’re detail and process oriented