AI Automation Engineer

Pacific Smoke International Inc.; Markham; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Group benefits starting day 1

Year-end performance bonus

Three weeks vacation

Employee events

Distributer pricing for employees

EAP (Employee Assistance Program)

Job summary

Pacific Smoke International Inc. in Canada is seeking an AI Automation Engineer to join its ITS team.

You will design, develop, and implement AI-powered automation solutions to improve operational efficiency and decision-making across the organization. The role focuses on building AI agents, integrating large language models (LLMs), and automating business workflows by connecting AI with ERP, CRM, logistics, and data platforms.

Qualifications

• 5+ years hands-on software engineering
• 2+ years implementing automation or workflow solutions
• 1–2 years experience with AI/LLM technologies such as OpenAI, LangChain, or similar frameworks
• Experience building API integrations between multiple systems
• Experience designing automation pipelines or intelligent workflows

Responsibilities

• AI Agent Development: design and implement AI agents to automate operational tasks
• Workflow Automation: identify opportunities to automate business processes using AI
• System Integration: integrate AI capabilities with ERP, CRM, logistics, and data warehouses
• Data & Knowledge Integration: implement RAG solutions and manage data sources
• Automation Framework Development: design scalable automation frameworks and reusable components
• Collaboration: work with product & operations teams to identify use cases and provide guidance

Skills

Python

Node.js

API integrations

AI/LLM experience

Tools

OpenAI APIs

LangChain

LlamaIndex

Azure

AWS

GCP

Docker

Job description

• Prompt engineering

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without people who build, design, and support it. We’re looking for an AI Automation Engineer to join our scaling organization.

What’s Important To Us

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, Teamwork .

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned AI Automation Engineer to join in our ITS team. Take part in joining an exciting career in a booming industry!

Overview

We are seeking an AI Automation Engineer to design, develop, and implement AI-powered automation solutions that improve operational efficiency and decision-making across the organization.

This role will focus on building AI agents, integrating large language models (LLMs), and automating business workflows by connecting AI technologies with existing enterprise systems such as ERP platforms, integration tools, and internal applications.

The ideal candidate combines software engineering, AI application development, and process automation expertise to transform business workflows through intelligent automation.

Key Responsibilities

AI Agent Development

• Design and implement AI agents to automate operational and knowledge-based tasks.
• Integrate large language models (LLMs) into internal tools and workflows.
• Build conversational and task-oriented AI assistants for internal teams.

Workflow Automation

• Identify opportunities to automate business processes using AI and workflow automation tools.
• Develop automation pipelines that connect AI agents with enterprise systems.
• Improve operational efficiency through intelligent automation and decision-support systems.

System Integration

• Integrate AI capabilities with enterprise platforms such as:
  • ERP systems
  • CRM systems
  • logistics platforms
  • data warehouses
• Develop and maintain API-based integrations between AI services and business systems.

Data & Knowledge Integration

• Implement retrieval-augmented generation (RAG) solutions to enable AI agents to access internal knowledge bases.
• Manage structured and unstructured data sources used by AI applications.
• Build vector databases or knowledge repositories for AI search and reasoning.

Automation Framework Development

• Design scalable AI automation frameworks and reusable components.
• Build internal tools that allow teams to deploy AI-powered workflows efficiently.
• Ensure automation solutions are reliable, secure, and maintainable.

Collaboration

• Work closely with product teams, operations teams, and leadership to identify high-value AI use cases.
• Provide technical guidance on AI capabilities and limitations.
• Contribute to AI strategy and roadmap development.

Qualifications

• 5+ years of hands‑on software engineering experience
• 2+ years of experience implementing automation or workflow solutions
• 1–2 years of practical experience working with AI/LLM technologies such as OpenAI, LangChain, or similar frameworks
• Experience building API integrations between multiple systems
• Experience designing automation pipelines or intelligent workflows

Technical Skills

Programming

• Strong proficiency in Python or Node.js
• Experience building API-driven services and integrations

AI / LLM Technologies

• Experience working with:
  • OpenAI / Anthropic APIs
  • LangChain or LlamaIndex
  • Prompt engineering
  • Retrieval-Augmented Generation (RAG)

Data & Knowledge Systems

• Experience with:
  • SQL and data pipelines
  • vector databases (Pinecone, Weaviate, FAISS, etc.)
  • document retrieval systems

Cloud & Infrastructure

Experience With At Least One Cloud Platform

• Azure
• AWS
• Google Cloud

Knowledge Of

• containerization (Docker)
• serverless architecture
• scalable microservices

Success Measures

• number of automation solutions deployed
• reduction in manual processes
• operational efficiency improvements
• adoption of AI tools across teams
• reliability and scalability of AI systems

What You Can Expect From Pacific Smoke International

• A total compensation package that includes group benefits program starting from day 1 of joining and year-end performance bonus
• Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Three weeks of Vacation
• Awards for top performers and employee tenure
• A unique opportunity to build, grow and leave your impact on the industry
• To work with a group of people who are humble, supportive, and care about our customers
• Product at distributor pricing to all employees
• Company events
• EAP (Employee Assistance Program) Program

If you are a results-driven, self‑motivated individual who thrives in a collaborative and fast‑paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply. While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.