AI and Automation Manager - (01467)

Thompson Rivers University; Kamloops; On-site; CAD 99,000 - 112,000; Full time

Job summary

Thompson Rivers University is seeking an AI and Automation Manager to lead the integration of AI and Robotic Process Automation into its workflows. This full-time position involves strategic planning, oversight of a Power Team, and fostering relationships with stakeholders to drive continuous improvement within the university's objectives.

Benefits

Professional development opportunities

Collaborative work environment

Occasional travel for training and meetings

Qualifications

• At least 3 years of hands-on experience in software development and scripting.
• Minimum 3 years of leadership experience in a post-secondary institution.
• Familiarity with organizational change management methodologies preferred.

Responsibilities

• Lead the Power Team initiative to integrate AI and RPA into workflows.
• Develop strategic plans for automation in administrative processes.
• Engage with stakeholders and report on progress and results.

Skills

Leadership

Communication

Interpersonal Skills

Data Analysis

Change Management

Education

Bachelor’s degree in information technology or Business Administration

Master’s Degree in a related field (preferred)

Tools

AWS

Azure

Google Cloud Platform

Job description

AI and Automation Manager - (01467)

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Application Restrictions

Open to both Internal and external

Job Type

Administrative/Management

Posting In effect from

19/6/2025

Closing Application Date

4/7/2025

Applications will be reviewed commencing the closing application date and may continue until the position is filled.

Full/Part Time

Full Time

Admin Type

Ongoing

Anticipated Start Date

23/7/2025

Position End Date (If Applicable)

DUTIES

The AI & Automation Manager will oversee the Power Team initiative, aimed at integrating AI and Robot Process Automation (RPA) into university workflows. This role is pivotal in ensuring alignment with university objectives, tracking success metrics, and driving continuous improvement through strategic change management. Recognized as a go-to expert.

MAJOR RESPONSIBILITIES
Leadership and Oversight:

• Lead the Power Team initiative, ensuring alignment with the university's vision and objectives.
• Delivers reports and metrics on efficiency gains, adoption rates, and challenges to senior leadership.
• Analyze feedback to refine strategies and tools for continuous improvement.
• Lead and mentor a team in the development and deployment of AI solutions
• Understanding of Machine Learning Operations (MLOps) principles and practices for effectively managing and automating machine learning workflows, including model versioning, monitoring, and deployment

Strategic Planning and Implementation:

• Develop and execute strategic plans for integrating AI and RPA into administrative workflows.
• Identify administrative processes with significant time, accuracy and consistency impacts for early automation pilots; analysis, domain modelling, use case modeling, workflow design, and documentation skills.
• Set clear goals for pilot projects, including time saved, error reduction, and satisfaction levels.

Training and Development:

• Collaborate with colleagues in the AI and Automation team to design and deliver training programs for administrative leaders and support staff.
• Foster a collaborative learning environment, encouraging leaders to approach challenges with curiosity and collaboration.

Stakeholder Engagement:

• Build and maintain relationships with internal and external stakeholders, including administrative leaders, ITS technical support teams, AI tool vendors, and industry experts.
• Create compelling stories and messages to build excitement and trust among stakeholders.
• Regularly communicate and report on progress and successes to stakeholders to maintain momentum.

Feedback and Iteration:

• Collect feedback after training sessions and pilot implementations.
• Adjust strategies and resources based on leader and team input.
• Demonstrate accountability by holding the team responsible for both successes and lessons learned.

REPORTS TO
Chief Information Officer (CIO)

QUALIFICATIONS

REQUIRED KNOWLEDGE/SKILLS

• Bachelor’s degree in information technology, Business Administration, or a related field. Master’s Degree in a related field preferred.
• At least 3 years of hands-on experience in software development and scripting, with a strong foundation in coding best practices and automation.
• A minimum of 3 years of leadership experience, ideally within a post-secondary institution, demonstrating the ability to guide teams, foster innovation, and drive strategic initiatives.
• Experience with AI tool vendors and automation partners preferred.
• Strong understanding of AI and RPA technologies and their applications.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and feedback to drive continuous improvement.
• Experience in change management and stakeholder engagement.
• Prior experience in building AI/ML platforms
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform, for example AWS SageMaker or Azure Machine Learning
• Familiarity with organizational change management methodologies preferred.
• Full-time position with occasional travel for stakeholder meetings and training sessions.
• Collaborative work environment with opportunities for professional development.

Pay Band

$99,151.00 - $111,375.00 ( Admin Pay Band CL )

Location

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> Information Technology Services -> AVP, IT Services

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit ourCareers website . External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.