Agricultural Service Technician - Advanced

Next Level Group; Swift Current; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading equipment solutions provider in Swift Current is seeking a skilled Service Technician with at least 4 years of experience in diagnosing and repairing agricultural equipment. Successful candidates will hold a High School Diploma and a Certified Journeyperson qualification. You will be responsible for conducting repairs, managing work orders, and participating in ongoing training. The role requires strong communication skills and the ability to work flexible hours, including weekends.

Qualifications

• 4+ years of experience performing service repairs.
• Knowledge of engines, hydraulics, powertrains, air-conditioning, and electrical systems.
• Forklift license is preferred.

Responsibilities

• Perform diagnostics and repairs on agricultural and turf equipment.
• Complete reports and manage work orders effectively.
• Participate in training programs for skill development.

Skills

Equipment Diagnostics

Repairs

Optimization

Effective communication

Ability to self-manage

Education

High School Diploma or equivalent

Certified Journeyperson or equivalent

Tools

Diagnostic equipment

Special tools

Job description

Key Responsibility Areas

• Equipment Diagnostics, Repairs and Optimization
  • Perform all the duties of a Service Technician including:
    • removal, disassembly, and reconditioning of components
    • complex and difficult diagnostics and repairs on agricultural and turf equipment
    • may specialize on all types of equipment
  • Perform a mix of shop and/or road (in the field) work, as required; which, includes Precision Ag repairs
  • Perform any and all service tasks as assigned
  • May perform machine start ups
  • May perform machine optimizations
  • May assist or support in customer clinics
  • Assists other technicians with diagnostics
  • Maintain condition of vehicles, inventory, tools and equipment in good working order

Administrative/Reporting/Goals

• Works toward attaining and maintaining appropriate efficiency, productivity and labour performance for personal ratings as well as to assist with team/department goals
• Maintains a minimum 80% or higher, labour performance rating, on a consistent basis
• Must be at over 80% labour performance on a longer-term basis
• Complete all reports and forms required in conjunction with work assignments
• Manages workorder process from start to T complete
• Account for all time and material used in performing assigned duties
• Follow all safety rules and regulations in performing work assignments

Organization / Department / Team Support

• Maintain a clean work area and performs work in a neat and orderly fashion
• Work to build and maintain constructive co-worker relations, and effective and productive team dynamics
• Ensure all safety regulations and requirements are followed by self and others

Personal Development

• Participate in training programs required for the development of skills and knowledge
• Participate in any specified training, as offered in the workplace
• Maintain current knowledge of John Deere and competitive products
• Maintain up-to-date and current product knowledge of related lines
• Maintain required technical and behavioural skills

Critical Capabilities

• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift at least 40 lbs. repeatedly; ability to lift between 40-75lbs as needed
• Ability to work flexible hours, varying shifts, weekends and holidays, if necessary
• Ability to self-manage
• Having and maintaining a valid driver’s license required

Desired Experience and Qualifications

• Certified Journeyperson or equivalent
• 4+ years of experience performing service repairs
• Knowledge of engines, hydraulics, powertrains, air-conditioning, mechanical and electrical systems, used in the repair of agricultural and turf equipment; And as they apply to machines marketed by the dealership
• Ability to read, write, and speak effectively with customers and/or other employees
• High School Diploma or equivalent experience required
• Forklift license preferred
• Willingness to learn and work hard