Agile Delivery Manager

Department for Work and Pensions (DWP); Blackpool; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

Join a forward-thinking organization as an Agile Delivery Manager, where you will lead multidisciplinary teams to deliver impactful software solutions. This role offers the chance to work on crucial data transformation projects that enhance public services for vulnerable communities. You'll foster a culture of continuous improvement, guide teams through agile methodologies, and ensure the successful delivery of products from initiation to live. With a supportive work environment and opportunities for hybrid working, this position is perfect for those passionate about making a difference in the public sector.

Benefits

Generous annual leave

Flexible working patterns

Health and wellbeing support

Funded learning and development

Employee discount scheme

Cycle to work scheme

Enhanced maternity and parental leave

Qualifications

• Experience in delivering software in an agile environment.
• Strong leadership skills and ability to motivate teams.

Responsibilities

• Lead multidisciplinary teams through various project phases.
• Promote user-centered design and continuous improvement.

Skills

Agile Delivery

Scrum

Kanban

Leadership

Communication

Job description

This role may be located in the following location; Blackpool. Please find further information on the Corporate hub locations here.

Job Summary

What’s your favourite agile approach? Scrum, Kanban, Lean or something else?

This is not a traditional project management role, we’re looking for passionate Agile Delivery Managers, who have experience of delivering software in an agile environment, to lead and enable a multidisciplinary team through multiple phases.

Our multidisciplinary teams and our delivery managers work on stuff that impacts some of the most vulnerable people in society and we’re looking for people who are as motivated by that unique purpose as we are!

This role offers an exciting opportunity to work on Data Enablement who are a key part of DWP’s Digital modernisation programme. This area owns data enabling products and is responsible for the transformation to bring Data & Analytics managed data through new products. You will be working as part of the Strategic Modern Analytical Tooling programme, responsible for migrating and transforming the core analytical tools used by Data & Analytics, to modernise their SAS 9.4 analytical platform to SAS Viya.

The key areas you will be responsible for working with, are the Centric and Utilities teams who utilise data to create data driven results for multiple uses and delivers government policy initiatives to improve citizens lives. The migration work is crucial to the department, to ensure delivery of the datasets to OGD’s and outside organisations that are depending on DWP data.

You will be working with Teams that are on the forefront of Data Transformation and as such, requires an experienced, self-motivated, and confident Agile Delivery Manager to deliver end to end projects including owning service delivery for a significant function or product. You will work closely with cross functional product teams to build a delivery roadmap. These teams are located at Peel Park, Blackpool Digital Hub, so it would be very beneficial to be located within the North West region, to allow hybrid working with the teams.

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

Job Description

We’re looking for someone who can do the hands-on delivery of products and end to end services. You will see them through from initiation to live.

You'll be a true leader who serves, steering from the front. You'll remove blockers and create the right environment for your multidisciplinary teams to succeed, helping them to self-sufficiency and creating a culture of learning and transparency.

You’ll use your agile expertise to build a culture of continuous improvement with high performing teams.

You’ll promote user-centred design, applying it to the software development lifecycle.

It’s a complex landscape and you’ll need your skills as a persuasive and engaging communicator. You’ll solve cross-cutting problems and use your experience of delivery to get the job done.

Day-to-day you will be working with experts in engineering, business process design, user research, user experience design and policy development.

You’ll join a thriving delivery community, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.

We’re looking for someone who can do the hands-on delivery of products and end to end services. You will see them through from initiation to live.

You'll be a true leader who serves, steering from the front. You'll remove blockers and create the right environment for your multidisciplinary teams to succeed, helping them to self-sufficiency and creating a culture of learning and transparency.

You’ll use your agile expertise to build a culture of continuous improvement with high performing teams.

You’ll promote user-centred design, applying it to the software development lifecycle.

It’s a complex landscape and you’ll need your skills as a persuasive and engaging communicator. You’ll solve cross-cutting problems and use your experience of delivery to get the job done.

Day-to-day you will be working with experts in engineering, business process design, user research, user experience design and policy development.

You’ll join a thriving delivery community, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.

Person specification

When Giving Details In Your Employment History And Personal Statement You Should Highlight Your Experience In Line With Essential Criteria Below

• Experience of delivering software at pace in an agile environment.
• A good understanding of agile principles and practices.
• Promoting a healthy team culture, managing team dynamics and fostering a continuous improvement environment.
• Strong leadership skills with a track record of motivating high performing teams.
• Communicating in a straightforward, transparent and engaging manner.
  
  

If you would like to learn more about the role, please contact [e-mail].

Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
  
  

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

New entrants to the Civil Service will join on band minimum.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.

Selection process details

Stage 1: Application

Your Application Will Consist Of Three Parts

• A Personal Details application form.
• Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria.
• Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification.
  
  

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.

You will be provided with one combined overall assessment score for both your CV and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.
• We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.
  
  

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

Interviews will take place from early June 2025. Interview dates to be confirmed.

Further information

Find out more about Working for DWP

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Security Clearance Requirement

You must meet the security requirements before you can be appointed. The level of security needed is security check.

For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [e-mail] as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Natalie Selby
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.