agent, customer service - airline

Job details

Agent, Customer Service - Airline

Posted on April 22, 2025 by Employer details: Allied Aviation

Location

• 1 Airport Rd, Deer Lake, NL A8A 1A3

Salary

$17.75 per hour, 10 to 30 hours per week

Terms of Employment

Seasonal employment, Part-time

Work Schedule

Day, Evening, Night, Weekend, Shift, Overtime, On Call, Morning, 12:00 to 20:00

Start Date

2025-05-05

Vacancies

6 vacancies

Education

• Secondary (high) school graduation certificate

Experience

Will train

Languages

English

On Site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Assign seats to passengers using computer reservation systems
• Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
• Prepare boarding passes for passengers
• Calculate load weights for aircraft compartments
• Plan load for aircraft
• Pre-flight documentation
• Maintain work records and logs
• Trace missing baggage and/or cargo shipments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Attend boarding gates and assist pre-boarding passengers
• Clerical duties (i.e. faxing, filing, photocopying)
• Make, cancel and change flight reservations
• Prepare and issue tickets and receipts
• Process money, cheques and credit/debit card payments
• Provide customer service
• Reserve seats for general public, travel agencies, and tour companies

Security and Safety

• Airport security clearance
• Basic security clearance
• Criminal record check

Weight Handling

• Up to 23 kg (50 lbs)

Personal Suitability

• Dependability
• Initiative
• Organized
• Reliability
• Team player

Benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities

Who Can Apply for This Job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised Until

2025-05-13

Employer

Allied Aviation

• Transportation and warehousing
• Large business (between 100 and 500 employees)

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less.