Agent, Credit (Permanent position - Remote)

RONA; Boucherville; Remote; CAD 40,000 - 45,000; Full time

Job summary

RONA is seeking an Agent, Credit for a remote position focused on managing customer credit accounts. The role involves ensuring adherence to credit policies, approving applications, and negotiating payment arrangements while also requiring strong communication skills in both French and English. Candidates should possess a relevant college diploma and experience in a similar role.

Benefits

Childcare centre

Employee discounts

Fitness centre

Career growth opportunities

Retirement savings plan

Qualifications

• 3 years' experience in a similar position.
• Must be proficient in French and English.
• Knowledge of the construction industry is a plus.

Responsibilities

• Ensure compliance with the company's credit policy.
• Approve credit applications and manage customer accounts.
• Negotiate payment arrangements and collect past due receivables.

Skills

Analytical skills

Communication

Interpersonal skills

Education

College diploma in administration

Tools

Microsoft Office Suite

Excel

Job description

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Join to apply for the Agent, Credit (Permanent position - Remote) role at RONA

• Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.
• We require all our head office associates to be proficient in French, spoken and written.
  
  

• Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.
• We require all our head office associates to be proficient in French, spoken and written.
  
  

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Become a member of our credit management team and make a difference to our financial performance! Use your negotiating flair and analytical expertise to manage customer accounts and meet a variety of challenges, in a dynamic working environment.

Your role:

• Ensure that the company credit policy and procedures are respected and followed
• Approve credit applications within company guidelines
• Re-evaluate the accounts credit limit as needed
• Put any delinquent accounts on credit hold when necessary
• Collect past due receivables for assigned accounts
• Negotiate payment arrangements and follow up with customer
• Work with Sales representatives and Store Managers when collection assistance is required
• Consult with immediate supervisor for situations such as bankruptcy, application of liens and legal action
• Work as part of a team with other Credit Administrators and participate in various related projects
• Participate in all other related tasks to ensure the smooth running of the department
  
  

What we're looking for:

• College diploma in administration or in a related field
• 3 years' experience in a similar position
• Excellent written and oral communication skills in French and English – English will be main language used in the work environment as assigned customers are in the western provinces
• Excellent communication and interpersonal skills
• Solid judgement and strong analytical skills to make sound decisions
• Must be able to work independently with minimal supervision and be team oriented
• Excellent skills with the Microsoft Office Suite, especially Excel
• Good organizational skills and ability to prioritize tasks
• Knowledge of the construction industry will be considered as an asset
  
  

By joining the RONA family, you’ll enjoy many benefits, such as:

• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Electric car charging stations
• A fitness centre, sports activities, and showers
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!
  
  

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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