Agent Audit & Billing

AutoTrader.ca; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading online vehicle marketplace in Ontario is looking for an Audit agent to review assignments and ensure compliance with provincial regulations. This role offers competitive salary and benefits from day 1 including gym discounts, wellness programs, and investment in the future with pension matching. The candidate must possess strong analytical skills and the ability to work collaboratively across departments.

Benefits

Gym discounts

Employee and Family Assistance Program

Virtual wellness events

Conferences & training budget

Regular internal training programs

Annual bonus structure

3% CPP matching

Qualifications

• Analytical and problem-solving skills for file review.
• Understanding of client mandates, laws, and procedures regarding recovery.
• Ability to work collaboratively with other departments.

Responsibilities

• Review assignments worked by Recovery and Sales Departments.
• Close files ensuring compliance with guidelines and regulations.
• Develop and maintain knowledge of industry standards.
• Ensure client requests are facilitated effectively.
• Report directly to the Audit Manager and assist other departments as needed.

Job description

Agent Audit & Billing

Responsibilities:

1. The role of the Audit agent is to review assignments worked by Recovery and Sales Departments and to close files on RepoHighway.com, ensuring files are processed in accordance with set guidelines and provincial regulations related to the repossession and liquidation of Creditor(s)’ moveable assets. The Auditor provides value-based recommendations as required.
2. Ensure client requests are facilitated appropriately and that services are delivered effectively and efficiently, exceeding client expectations.
3. Develop and maintain industry knowledge to ensure adherence to client mandates, laws, and procedures regarding recovery and redemptions.
4. Apply analytical and problem-solving skills to review files, verify information and related costs are accurate, and ensure supporting documentation is provided by the supply chain.
5. Report directly to the Audit Manager, performing all duties accurately and in alignment with target mandates. Assist other departments as needed, including task completion, reception relief, and other duties assigned by management.

What’s in it for you…

- We understand the importance of work-life balance and offer benefits to support your well-being.

Benefits from Day 1

• Gym discounts
• Employee and Family Assistance Program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs

Financial planning

- Investment in your future with 3% matching towards your pension and multiple income protection options.

Competitive salary

• Annual bonus structure
• 3% CPP matching