Agent (12-month contract)

Cowan Insurance Group; Ottawa; Hybrid; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid work environment

Training and development

Community involvement

Benefits from day one

Job summary

Cowan Insurance Group in Ottawa, Ontario is seeking a Support Agent to provide administrative and operational support. The role involves daily printing, document distribution, data entry in the in-house system, and coordinating ad hoc tasks.

This is a 12-month contract position with a hybrid work environment and opportunities for professional development. Required are a minimum high school diploma and strong Excel skills in Microsoft Office.

Qualifications

• Minimum high school diploma or equivalent required.
• Proficiency in Microsoft Office with strong Excel skills.
• Bilingualism in French and English is considered a strong asset but is not required.
• Strong organizational, time management, and prioritization skills.
• Excellent attention to detail and accuracy.
• Ability to effectively manage multiple priorities and competing demands.

Responsibilities

• Perform daily printing operations, ensuring documents are produced accurately and efficiently.
• Sort and distribute documents accurately and in a timely manner.
• Maintain accurate and efficient data entry within the in-house system.
• Provide administrative support to the team by organizing documentation, coordinating requests, and completing ad hoc assignments as required.

Skills

Excel

Microsoft Office

Education

High school diploma

Job description

Reporting to the Supervisor, Finance, the Support Agent will provide administrative and operational support through daily printing, document distribution, data entry, and related activities. The successful candidate will be detail-oriented, organized, proficient in Microsoft Office, particularly Excel, and able to effectively manage multiple priorities.

This is a 12-month contract position

What you will do:

• Perform daily printing operations, ensuring documents are produced accurately and efficiently
• Sort and distribute documents accurately and in a timely manner
• Maintain accurate and efficient data entry within the in-house system
• Provide administrative support to the team by organizing documentation, coordinating requests, and completing ad hoc assignments as required

What you will bring:

• Minimum high school diploma or equivalent required
• Proficiency in Microsoft Office, with strong Excel skills
• Bilingualism in French and English is considered a strong asset but is not required
• Strong organizational, time management, and prioritization skills
• Excellent attention to detail and accuracy
• Ability to effectively manage multiple priorities and competing demands

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

• Participate in our comprehensive benefits plan on day one - no waiting period
• Company-paid training and development courses
• Community involvement
• Hybrid work environment

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $35,300 to $47,900. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

This is a replacement position.