Agency Workflow Specialist (Fundraising Agency)

Blakely Fundraising; Niagara Falls; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading fundraising agency seeks a versatile Agency Workflow Specialist. This role will facilitate project coordination, manage timelines, and ensure efficient marketing campaign delivery. With a strong emphasis on collaboration, communication, and innovative process improvement, this position is ideal for those keen on enhancing the agency's operational efficiency within a dynamic team environment.

Benefits

Comprehensive benefits package

3 weeks vacation plus additional 9.5 Blakely days off

Flexible work from home options

Travel expenses covered for in-person meetings

Qualifications

• Demonstrated understanding of project management methodologies.
• Superior skills in traffic and project management.
• Strong communicator with excellent verbal and written skills.

Responsibilities

• Manage marketing project workflow and delivery.
• Build project schedules according to scope.
• Provide training on systems and processes.

Skills

Project management methodologies

Work-back scheduling

Communication

Time management

Organizational skills

Tools

MS Office Suite

Project management software

Job description

The Agency Workflow Specialist (AWS) is the glue that keeps projects and people together at Blakely.

The AWS has a bird’s eye view of all projects within the agency and is responsible for working with internal teams to drive successful campaign outcomes. They bring their big picture thinking and proactive approach to coordinate departments and effectively traffic direct mail and digital marketing campaigns from initiation to completion. This role works closely with Account Managers to ensure tasks are completed on time, and within scope and budget. The ideal candidate has a strong understanding of creative, data, digital, and print production workflows.

MUST HAVES

• Demonstrated understanding of project management methodologies, processes, and tools
• Superior skills in work-back scheduling, traffic, and project management within an agency environment (preferred)
• Understanding of creative development, data segmentation, print production, and email, media, landing page, and video process and timelines
• Self-motivated and able to effectively manage competing priorities
• Strong communicator with excellent verbal and written skills
• Able to lead and collaborate with teams; build internal relationships
• Excellent organizational, prioritization, and decision-making skills
• Enjoy working in a fast paced, marketing agency environment
• Proficient in MS Office Suite; previous experience in project management software

RESPONSIBILITIES

Project and Trafficking Management / Operational Administration

• Manage marketing project workflow and delivery; act as central point of contact for all departments
• Build project schedules according to scope; oversee task accountability for the duration of each project
• Prepare and consistently update the project milestones status report and attend daily Traffic management meetings for team updates
• Proactively facilitate communication among stakeholders in all project phases to ensure deliverables are being met
• Determine risk and continency planning for projects
• Ensure cross-functional teams are meeting the objectives of each project on time and on budget

Agency Process Optimization and Innovation

• Continuously seek and implement improvements in project management processes to enhance efficiency and effectiveness
• Implement process improvements within agency channels
• Explore innovative solutions to improve agency operations

Training : Development and Improvement

• Train internal teams on systems, processes, and onboarding
• Support the Senior Project Manager with agency-wide improvement initiatives as required

Ad-hoc Assignments

• Provide support to internal stakeholders and other duties as required

WHO IS BLAKELY?

We are a diverse and smart team who value transparency, collaboration, hard work, and curiosity. We value people above all else and we demonstrate that in our team, in our work, and within the amazing relationships we nurture every day with our clients.

As a workplace which strives to create a culture based on inclusivity and teamwork, we believe that our culture is our biggest competitive advantage. We provide equal opportunity to all employees and applicants without regard to race, religion, colour, gender identity, age, sexual orientation, neurodiversity, or disability, visible or invisible.

We need YOU – an accomplished Agency Workflow Specialist who wants to make a difference in the world – to join our team.

Salary Range : The starting salary range for this position is $50,000-$70,000 , commensurate with experience. In addition, a comprehensive benefits package including health, dental and vision care, 3 weeks vacation plus an additional 9.5 Blakely days off (half day Fridays before each long weekend and the office is closed for one week at the end of December each year).

Location : This is a location-flexible work from home position, within Canada . Maintaining a good working relationship is key to success, so we gather our entire team together 3 – 4 times a year in Aurora, ON. There will be department meetings or 1 on 1 meetings with your manager in person required throughout the year. For those that live 150KMs or more away from Aurora, ON we cover all travel expenses in line with Blakely’s travel policy. In addition, if you are in a client facing role, there will be in person client meetings required, dependent on the client and Blakely needs, with reimbursement for travel based on Blakely’s travel policy.

HOW TO APPLY

If this description sounds like you, please send your resume to us at no later than 11 : 59 p.m. on May 30th, 2025.

We thank all those who apply, however, only candidates of interest will be contacted.

Begin your journey with us in 2025, and let’s inspire people to do more.