Agency Assistant

Allstate Canada; Whitby; On-site; CAD 35,000 - 50,000; Full time

Job summary

Allstate Canada is seeking an Agency Assistant for their Kingston Agency to manage office administration and deliver exceptional customer service. This role offers an opportunity for individuals looking to grow in a fast-paced environment with a focus on community and inclusivity. As part of a renowned company, you will contribute to the agency's success while enjoying comprehensive employee benefits.

Benefits

Complete Group Benefits Program

Comprehensive Health and Wellness resources

Opportunity for ongoing learning and career development

Qualifications

• 1 to 3 years' experience in an office or customer service position.
• Enjoys multi-tasking in a fast-paced environment.
• Strong organization skills.

Responsibilities

• Greet clients and direct incoming calls.
• Manage inventory of office supplies.
• File documentation while maintaining confidentiality.

Skills

Customer Centricity

Digital Literacy

Inclusive Leadership

Learning Agility

Results-Oriented

Education

High school diploma

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Agency Assistant responsibilities encompass various administrative tasks and being the initial point of contact for clients, which requires a blend of organizational skills, professionalism, and a customer-centric approach. By efficiently managing office administration and embodying superior customer service standards, the Agency Assistant contributes to the overall growth and success of the agency.

Job Description

Considering the current affairs, Allstate will be conducting virtual interviews and has made arrangements for new hires to work remotely till it's deemed safe to return to office.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Our team is growing, and we are actively looking to hire Agency Assistant at our Kingston Agency. The Agency Assistant will manage the office administration and provide superior customer service to our clients in our fast-paced Agency sales office

Role Designation: Office-Based

This is a 6Month contract opportunity

Benefits to joining Allstate

Complete Group Benefits Program customizable to your

Comprehensive Health and Wellness resources

Strong Brand Recognition (listed as best Employer with Kincentric since 2012).

Working within the community and giving back!

Opportunity for ongoing learning and career development.

We work a 37.5-hour work week

Accountabilities:

• Greet walk in clients as well as answer and direct incoming calls;
• Distribute, action, and sort incoming mail;
• Order and manage inventory of office supplies as required;
• File all documentation accordingly while exercising a high level of confidentiality.
• Provide support with expense reporting as required;
• Other tasks as required.
  
  

Qualifications:

• 1 to 3 years' experience working in an office or customer service position.
• High school diploma is required.
• Enjoys the challenge of multi-tasking in a fast-paced environment.
• Excellent customer service skills.
• Strong organization skills.
• Ability to exhibit sound judgement and discretion.
• Proficient with standard software applications.
• Have the ability and desire to obtain a General Level One license
  
  

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.