AG Parts Technician

Targeted Talent; Kindersley, Shaunavon, Regina, Swift Current, Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency in Canada seeks a Parts and Accessories Specialist for agricultural parts. The ideal candidate will excel in customer service and have knowledge of brands like John Deere and Case IH. Responsibilities include assisting customers with their selections and managing parts efficiently. Competitive compensation and opportunities for growth are offered in a supportive work environment.

Benefits

Competitive compensation and benefits

Opportunities for skill enhancement and career growth

Qualifications

• Proven track record in delivering robust customer service.
• Strong understanding of parts and machinery for effective customer assistance.
• Flexibility to work extended hours and weekends.

Responsibilities

• Elevate customer service to an exceptional level.
• Tackle stocking duties and maintain the organization of parts room.
• Handle phone inquiries related to the parts department.

Skills

Customer service

Knowledge of John Deere Ag products

Interpersonal skills

Inventory management software

Physical fitness

Education

Minimum 2 years' experience in a Parts Department environment

Journeyman Parts Designation

Job description

Parts and Accessories Specialist - Ag

Are you a customer-focused professional with a knack for agricultural parts and machinery? We're seeking an individual to join our client’s team as a AG Parts and Accessories Specialist. Your role will revolve around providing top-notch service in selling, receiving, and delivering parts and accessories to meet our customer's needs.

Responsibilities:

• Elevate customer service to an exceptional level, ensuring each customer's needs are met with satisfaction.
• Tackle stocking duties and maintain the organization of the parts room for efficient operations.
• Handle phone inquiries related to the parts department, offering prompt and informative responses.
• Provide valuable insights to customers on additional parts that can enhance their repair or service experience.
• Collaborate with other parts department tasks when required to maintain a smooth workflow.

Requirements:

• Knowledge of John Deere Ag products, as well as other popular brands such as Case IH, New Holland, AGCO and others.
• Proven track record in delivering robust customer service to both internal and external customers.
• A solid understanding of parts and machinery, enabling you to effectively assist customers in their selections.
• Strong interpersonal skills to establish productive relationships with customers and team members.
• Experience working with software systems, facilitating efficient inventory management.
• Physical fitness to handle and lift heavy parts as required.
• Possession of a valid driver's license.
• Flexibility to work extended hours and weekends when necessary to meet customer demands.
• A background or experience in farming and agriculture, is highly regarded.
• A minimum of 2 years' experience in a Parts Department environment.
• A Journeyman Parts Designation, while not mandatory, is considered an asset.

Why join our client's team?

• Competitive compensation and benefits.
• A dynamic work environment that values teamwork and continuous professional development.
• Opportunities for skill enhancement and career growth with over 20 locations in MB and SK4