Ag Lending Analyst (Future Opportunities)

FCC / FAC; Regina; On-site; CAD 61,000 - 84,000; Full time

Job summary

A leading company in financial services is seeking a customer service representative to provide advice and assistance in their high-volume Customer Service Centre. The role requires exceptional customer service skills and involves processing loan applications and helping customers navigate financing options. This permanent position offers a competitive salary range, reflecting the need for a detail-oriented, organized, and professional candidate with a background in business or related fields.

Qualifications

• At least two years of experience at a financial institution or equivalent.
• Strong team player and multi-tasker.

Responsibilities

• Process loan applications, adjudicate credit and make lending decisions.
• Help callers understand which FCC financing options best suit their needs.
• Thoroughly resolve any issues from customers or FCC business partners.

Skills

Customer Service

Organization

Detail-oriented

Education

Diploma or degree in business administration, agriculture or economics

Job description

Closing Date (MM/DD/YYYY)

06/24/2025

Worker Type

Permanent

Language(s) Required

English

Term Duration (in Months)

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$61,370 - $83,030

Exceptional Customer Service Skills Needed

Provide financial services and advice in our high-volume Customer Service Centre, responding to inquiries by phone or email in a clear, courteous and professional manner.

What You’ll Do

• Process loan applications, adjudicate credit and make lending decisions
• Help callers understand which FCC financing options best suit their needs
• Thoroughly resolve any issues from customers or FCC business partners
  
  
  

What We’re Looking For

• A strong team player with the ability to deliver exceptional customer service and maintain a high level of professionalism when speaking with customers
• A multi-tasker who is organized and detail-oriented
• Readiness to take on increased responsibility over time
• The ability to thrive in a fast-paced environment and produce consistent results
  
  
  

What You’ll Need

• A diploma or degree in business administration, agriculture or economics and at least two years of experience at a financial institution (or equivalent combination of education and experience)
• A love for agriculture