Ag Lending Analyst (Bilingual)

Farm Credit Canada; Moncton; On-site; CAD 61,000 - 84,000; Full time

Job summary

A leading company in financial services is seeking a customer service representative to join their high-volume center. Your role will involve processing loan applications and providing advice on financing options. Ideal candidates possess a background in business or agriculture, demonstrate exceptional customer service skills, and are bilingual in English and French.

Qualifications

• Minimum 2 years of experience in a financial institution or equivalent.
• Bilingual proficiency in English and French.
• Interest in agriculture.

Responsibilities

• Process loan applications and make lending decisions.
• Help callers understand financing options.
• Resolve customer issues effectively.

Skills

Exceptional customer service

Organizational skills

Detail-oriented

Multi-tasking

Education

Diploma or degree in business administration, agriculture or economics

Job description

Closing Date (MM/DD/YYYY):

06/24/2025

Worker Type:

Permanent

Language(s) Required:

Bilingual (English and French)

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$61,370 - $83,030 Exceptional customer service skills needed:
Provide financial services and advice in our high-volume Customer Service Centre, responding to inquiries by phone or email in a clear, courteous and professional manner.

What you’ll do:

• Process loan applications, adjudicate credit and make lending decisions
• Help callers understand which FCC financing options best suit their needs
• Thoroughly resolve any issues from customers or FCC business partners

What we’re looking for:

• A strong team player with the ability to deliver exceptional customer service and maintain a high level of professionalism when speaking with customers
• A multi-tasker who is organized and detail-oriented
• Readiness to take on increased responsibility over time
• The ability to thrive in a fast-paced environment and produce consistent results

What you’ll need:

• A diploma or degree in business administration, agriculture or economics and at least two years of experience at a financial institution (or equivalent combination of education and experience)
• A love for agriculture
• Intermediate proficiency in both official languages (English and French) needed

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