After Hours Support - Dispatch

Scotlynn Group; Southwestern Ontario; On-site; CAD 44,000 - 51,000; Full time

Job summary

Ein etabliertes Unternehmen im Transportsektor sucht nach einem After-Hours Support-Mitarbeiter, der für die Unterstützung von Fahrern und Disponenten verantwortlich ist. In dieser spannenden Rolle arbeiten Sie in einem dynamischen Umfeld, in dem Ihre Kommunikations- und Organisationsfähigkeiten geschätzt werden. Sie erhalten Anfragen, verfolgen Lastwagen und Ladungen und kommunizieren mit verschiedenen Teams. Das Unternehmen bietet ein wettbewerbsfähiges Gehalt, umfassende Vorteile und eine lebendige Unternehmenskultur, die auf Zusammenarbeit und Engagement für die Gemeinschaft basiert. Wenn Sie eine verantwortungsvolle Position in einem wachsenden Unternehmen suchen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiger Leistungsplan

Zugang zu einem Fitnessstudio mit Personal Trainer

Gesunde Mahlzeiten vom Unternehmenskoch

Bezahlte Freizeit

Möglichkeiten zur Stärkung lokaler Gemeinschaften

Qualifications

• Erfahrung in der Kundenbetreuung aus verschiedenen Branchen ist willkommen.
• Starke Kommunikations- und Organisationsfähigkeiten sind erforderlich.

Responsibilities

• Unterstützung der Fahrer und Disponenten bei Anfragen und Informationen.
• Aufzeichnung von Informationen im Transportation Management System.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Computerkenntnisse

Teamarbeit

Kenntnis von PC Miler

Kenntnis von Mcleod Transportation Management Software

ACE/ACI und Zollkenntnisse

Kenntnis der Transport-/Logistikbranche

Tools

PC Miler

Mcleod Transportation Management Software

Job description

With the continued growth in the industry, Scotlynn is currently hiring After-Hours Support at our office in Brant, ON – with occasional weekend shifts at our Corporate Office in Vittoria, ON. This role is for an organized and responsible person looking to provide evening and night support to our drivers and dispatch team.

Logistics & supply-chain experience is NOT a requirement; we look for attitude and work ethic.

ABOUT US

Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better – our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures.

WHAT WE OFFER

• Competitive Benefits Plan and Employee and Family Assistance Plan
• $44,200 starting salary
• Full gym access with personal trainer
• Corporate chef providing healthy meal options
• Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
• Rewarding, collaborative and lively workplace culture
• Paid Time Off

THE ROLE

The After-Hours Support team assists our Drivers, Dispatch and Fleet Managers in the evenings, overnights and weekends. You will receive requests, transmit messages, track trucks and loads, and communicate with customers, drivers and the sales and operations teams.

You will be required to report to work on a 2-week shift rotation. Monday – Friday shifts are 8 hours each, Saturday and Sunday shifts are 12 hours each.

Week 1: Monday, Tuesday, Wednesday, Saturday.

Week 2: Sunday, Thursday, Friday.

For Saturday and Sunday shifts, you are required to report to the Vittoria office.

ABOUT YOU

Successful Scotlynn Candidates Have:

• Excellent communication skills
• Strong organizational skills
• Excellent computer skills
• Ability to work as a team member
• Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
• ACE/ACI and Customs experience
• Knowledge of transportation/logistics industry

Work experience in customer-facing roles from the following industries is welcomed and appreciated: banking, retail, transportation, trades, hotels and hospitality.

HOW YOU’LL SUCCEED WITH SCOTLYNN

• Receive and deliver requests and information
• Dispatch drivers for pick-up and delivery
• Provide drivers with information about loads, pick-up, delivery, Customs requirements, traffic, obstacles, and other requirements
• Address problems and requests by transmitting information or providing solutions.
• Record information in the Transportation Management System, Mileage Tracker, and Electronic Driver Logs
• Prioritize calls according to urgency and importance
• Monitor the routes and load tracking according to scheduled delivery
• Verify with drivers their timing to meet schedule requirements
• Provide updates to customers, Logistics Account Managers and Fleet Managers

YOUR COMMITMENT

• This is a full-time, permanent role
• Two-week rotating schedule
• Work at our Corporate Office every other weekend

HOW TO APPLY

Interested in the role or want to learn more? Submit your application online. Our team will contact applicants that have been selected for an interview.

Additional Information

Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at [e-mail] or 1-800-263-9117 ext 2535. All candidates are encouraged to apply.