Aerie - Brand Ambassador (Sales Associate)

AEO Inc.; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A retail company in Toronto is seeking a part-time Brand Ambassador to enhance customer experience and promote brand loyalty. This role requires a friendly demeanor, product knowledge, and the ability to work flexible hours, including evenings and weekends. Ideal candidates will enjoy interacting with customers, possess previous retail experience, and demonstrate problem-solving skills. This position includes extensive team collaboration and opportunities for personal development.

Benefits

40% discount on products

Opportunities for career advancement

Participation in store contests

Qualifications

• You love interacting with people!
• You're full of energy and can handle multiple tasks.
• You have a passion for AE and Aerie products.
• You must be available evenings, weekends, and holidays.
• Previous retail experience is preferred.

Responsibilities

• Engage customers using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Promote the AEO loyalty program.
• Flexibly assist in various store zones as needed.
• Proactively resolve customer concerns.

Skills

Interpersonal skills

Retail experience

Customer service orientation

Problem-solving skills

Multi-tasking ability

Education

Minimum age 16 years

Job description

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YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

You love interacting with people!

You're full of energy and can handle multiple tasks in a fast-paced environment.

You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)

You love AE and Aerie products.

You've worked in retail before. #practicemakesperfect

You're at least 16 years of age.

Our Brand Ambassadors Love Aeo Because

They work with REAL people - there's nothing like your #AEOFamily.

They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.

They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)

They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

JOB INFO

Job Identification 11271

Job Category : Stores

Posting Date : 2025-03-26T15 : 16 : 16+00 : 00

Job Schedule : Part time

Locations : Toronto, ON, Canada

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Sales and Business Development

Industries

Retail, Retail Apparel and Fashion, and IT Services and IT Consulting

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