Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Calgary; On-site; CAD 30,000 - 40,000; Part time

Job summary

Join a dynamic team as a part-time Brand Ambassador at an established retail leader. This role is perfect for individuals who are passionate about customer service and love the AE & Aerie brand. You'll be the face of the company, creating memorable shopping experiences and building brand loyalty. With a focus on teamwork and integrity, you’ll engage with guests, educate them on products, and assist them across different store zones. Enjoy perks like discounts on products and opportunities for career advancement while being part of a supportive #AEOFamily. If you're ready to bring your energy and enthusiasm to work, this is the perfect opportunity for you!

Benefits

40% off products

Opportunities for development

Participation in store contests

Seasonal discounts

Qualifications

• Energetic individuals who love interacting with customers.
• Previous retail experience is a plus, but not mandatory.

Responsibilities

• Engage with guests using the AEO Selling Model for an amazing shopping experience.
• Flexibly assist in various store zones including Salesfloor and Cash & Wrap.

Skills

Customer Engagement

Product Knowledge

Problem Solving

Teamwork

Integrity

Multitasking

Education

High School Diploma or equivalent

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
2. You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
4. You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
5. You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
6. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
7. You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

1. You love interacting with people!
2. You're full of energy and can handle multiple tasks in a fast-paced environment.
3. You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
4. You love AE and Aerie products.
5. You've worked in retail before. #practicemakesperfect
6. You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

1. They work with REAL people - there's nothing like your #AEOFamily.
2. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
3. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
4. They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.