AEM Developer with Workfront

Cognizant; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global technology services provider is seeking an AEM Developer with Workfront experience in Vancouver, BC. The role involves user onboarding, application support for AEM assets, and coordination with vendors. A comprehensive benefits package including medical, paid time off, and retirement contributions is offered. Ideal candidates will have strong troubleshooting skills and experience in digital asset management.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Experience managing user onboarding and audits.
• Ability to coordinate with third-party vendors.
• Support knowledge creation and application support.

Responsibilities

• Manage and support new user onboarding and user audit.
• Coordination with third party vendors for integration issues.
• Support AEM assets and Workfront integration.

Skills

AEM Development

Workfront

User onboarding

Helpdesk support

Job description

Cognizant Technology Solutions is looking for an AEM Developer with Workfront experience to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

Location: Vancouver, BC

Responsibilities

• Manage and support new user onboarding and user audit.
• Coordination with third party vendors creative groups and external agencies for issues in existing integrations and provide resolution.
• Support Knowledge creation and updates to existing knowledge base
• Overall application support for AEM assets and WF Integration.
• Create and maintain support checklists artifacts knowledge base and make them available for internal audits.
• Helpdesk support for service coverage in terms of logging diagnosing and managing incoming support requests for AEM Assets.
• Manage and assist for new Brand Campaign Project and Task creation in Workfront.
• Manage and assist for new and existing Templates reports and dashboards.
• Categorize & prioritize requests in accordance with AbbVie support guidelines.
• Determine actions required based on support requests identifying root causes next steps for resolutions for support ticket closures.
• Provide notifications through Workfront Service Request tool for updates on tickets until closure.
• Manage P1 incident notifications and escalations.
• Good to have-Workfront Fusion

Certifications

Good to Have

Good to Have

• AEM Developer
• Workfront Developer

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.