AE - Sales Leader (Full-Time)

American Eagle Outfitters Inc.; Victoria; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Career development opportunities

Job summary

American Eagle Outfitters Inc. in Victoria, BC is seeking a full-time Sales Leader to support the Store Leadership Team and drive outstanding guest experiences. You will lead by example on duty shifts, coach associates, and ensure daily store operations align with AEO standards.

You’ll recruit and develop talent, set clear goals, and celebrate top performers while maintaining strong visual and operational routines, safety, and loss prevention.

Qualifications

• Proven track record leading retail teams.
• Experience driving guest experience and loyalty.
• Ability to train, coach, and motivate associates.
• Strong initiative with KPI and sales-focus.
• Expert in visual and operational standards.
• Upholds safety and Asset Protection policies.

Responsibilities

• Drive sales by maximizing store productivity and guest loyalty.
• Lead and develop associates to meet service standards.
• Recruit, hire and train strong talent for coverage.
• Provide real-time coaching and performance feedback.
• Execute visual and operational procedures daily.
• Ensure store safety and asset protection compliance.

Skills

People leadership

Retail management

Guest experience

Team coaching

Visual merchandising

Store operations

Integrity/Asset protection

Job description

Your Role

As the full‑time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You have a passion for driving sales: As a key LOD (Leader on Duty), you’re an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best‑in‑class, in‑store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You’re a people leader: You’re all about motivating and inspiring the team through AEO's core values. You’re a role‑model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You’ve got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real‑time coaching. You motivate associates and drive engagement by celebrating outstanding performance.
• You’re a visual & operational innovator: You’re a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest‑ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you’re committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

You'd Be Great For This Role If

• You love AE and Aerie products!
• You have led teams in a retail management role previously.
• You can multi‑task and have attention to detail; priority‑setting and time management are your strong suits.
• Business acumen? You’ve got it!
• You have flexible availability - you’re available to work when the guest shops!

Our Associates Love Aeo Because

• They work with REAL people - there’s nothing like your AEOFamily.
• They’re given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

Equal Employment Opportunity

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.