AE - Brand Ambassador (Sales Associate)

AEO; Victoria; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a part-time Brand Ambassador to enhance customer experiences and promote brand loyalty. This role involves engaging with guests, providing product knowledge, and supporting team efforts in a dynamic retail environment. Ideal candidates are energetic, customer-focused, and have retail experience.

Benefits

40% off products year-round

Opportunities for development and career growth

Participation in store contests for prizes

Qualifications

• Retail experience preferred.
• Energetic and capable of multitasking.
• Available during peak shopping times.

Responsibilities

• Engage with customers using the AEO Selling Model.
• Promote AE & Aerie products and loyalty programs.
• Resolve guest concerns while adhering to company policies.

Skills

Customer Engagement

Problem Solving

Teamwork

Communication

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (Don't worry - we'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you to learn about product details, and you're excited to make suggestions that fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
• You can hang! Your skills are versatile across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, and you can flex between zones as needed.
• You're an innovative problem solver! Making your guests' day is your priority, and you proactively resolve guest concerns while adhering to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always follow AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're energetic and capable of handling multiple tasks in a fast-paced environment.
• You are available to work during peak shopping times (evenings, weekends, holidays).
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential for career growth.
• They receive 40% off products at both AE & Aerie year-round (plus seasonal discounts with new Floorsets!).
• They can participate in store contests to win FREE merchandise and exclusive prizes.