AE - Brand Ambassador (Sales Associate)

AEO; Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a part-time Brand Ambassador to enhance the shopping experience for guests. This role focuses on building brand loyalty and providing exceptional customer service. You'll engage with customers, share product knowledge, and work across various store areas to ensure a seamless experience. The company values teamwork and integrity, offering a supportive environment where your contributions truly matter. If you're passionate about retail and enjoy working with people, this opportunity is perfect for you.

Benefits

40% off products

Opportunities for development

Participation in store contests

Exclusive prizes

Qualifications

• Energetic and capable of handling multiple tasks in a fast-paced environment.
• Retail experience is preferred, especially in customer-facing roles.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Proactively resolve guest concerns while adhering to company policies.

Skills

Customer Service

Communication Skills

Problem Solving

Teamwork

Retail Experience

Education

High School Diploma

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you to learn about product details, and you are excited to make product suggestions that fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
• You can hang! Your skillset is versatile, allowing you to work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority, and you proactively resolve guest concerns while adhering to company policies.
• You're a team player - #teamwork! You're always willing to assist your team to get the job done.
• You've got integrity! You do the right thing and always follow AEO's policies and procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're energetic and capable of handling multiple tasks in a fast-paced environment.
• You are available to work during peak shopping hours (evenings, weekends, holidays).
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and potential for career growth.
• They receive 40% off products at both AE & Aerie year-round (plus seasonal discounts with new Floorsets!)
• They participate in store contests to win FREE merchandise and exclusive prizes.