AE - Brand Ambassador (Sales Associate)

AEO; Burnaby; On-site; CAD 60,000 - 80,000; Part time

Job summary

AEO is seeking a part-time Brand Ambassador to enhance the shopping experience for customers. In this role, you will engage with guests, provide product education, and represent the brand's values. Ideal candidates are energetic, enjoy working with people, and have retail experience. Join our team and enjoy benefits like discounts and opportunities for growth!

Benefits

40% off products year-round

Seasonal discounts during new Floorsets

Participation in store contests

Qualifications

• Retail experience preferred.
• Must be at least 16 years old.
• Energetic and able to handle multiple tasks.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Provide product education and make suggestions.
• Resolve concerns while adhering to company policy.
• Assist team members to complete tasks.

Skills

Customer Engagement

Problem Solving

Teamwork

Integrity

Multitasking

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know about the AEO Selling Model!)
• You're passionate about AE & Aerie products! Guests come to you for product education, and you're excited to make suggestions that fit their needs.
• You share the brand love! You're eager to introduce guests to the AEO loyalty program and other brand channels.
• You can hang! Your skills are versatile across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, and you can flex between zones as needed.
• You're an innovative problem solver! Making guests' day is your priority, and you proactively resolve concerns while adhering to company policy.
• You're a team player - #teamwork! You're always willing to assist your team to get the job done.
• You've got integrity! You do the right thing and always follow AEO's policies and procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're energetic and can handle multiple tasks in a fast-paced environment.
• You are available to work during peak shopping times (evenings, weekends, holidays).
• You love AE and Aerie products!
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people – there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and career growth.
• They receive 40% off products at AE & Aerie year-round, plus seasonal discounts during new Floorsets!
• They can participate in store contests to win free merchandise and exclusive prizes.