Advisor Solutions Manager

Industrial Alliance Insurance and Financial Services Inc; Toronto; Hybrid; CAD 61,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

iA Financial Group is seeking a Sales Enablement Advisor for PPI to support independent advisors nationwide. This contract role focuses on proactive and reactive sales support, ensuring the right resources reach the right advisor at the right time.

Hybrid work with up to 3 days work-from-home per week. The role emphasizes compliance, industry knowledge and collaboration across regions to drive advisor growth and client outcomes.

Qualifications

• 4+ years financial services industry experience in a sales or sales support role.
• Demonstrated time management skills.
• Ability to prioritize tasks and self-manage.
• Strong communication skills in virtual environments.
• Proven ability to build strong relationships in a virtual environment.
• Proven ability to spot sales opportunities and align appropriate resources.
• Ability to adhere to compliance legislation and guidelines.
• Knowledge of financial services industry.
• Knowledge of Teams, Outlook, Excel considered an asset.
• High degree of professionalism.
• Ability to manage various personalities and situations.
• Ability to track and work efficiently while being a team player to drive results for all of PPI.
• Understanding of the regulatory environment within IIROC, MFDA, CU and PM firms as well as provincial regulators considered an asset.
• Advanced proficiency in English and French is required.

Responsibilities

• Build strong working relationships and advocacy with all regions and team members.
• Bring a positive mindset to our team and drive productivity with our advisors.
• Triage incoming reactive requests and ensure timely response times.
• Build advisor ability to independently access PPI’s tools.
• Support Inforce Illustrations when appropriate.
• Maintain a high degree of industry and product knowledge, understanding the marketplace and remaining current on industry trends and initiatives.
• Align various internal and external resources to enable advisor sales growth, when appropriate.
• Collaborate with other Advisor Solutions Managers across the country to leverage strengths and provide a seamless support experience for the Advisor.
• Maintain and regularly update Recruitment Tracker and Activity Tracker to record advisor activities/interactions.
• Adhere to compliance and regulatory standards through documentation, training and demonstration of behaviour and actions aligned to standards.
• Engage in actions that encourage, reflect and align with PPI’s ESG commitments to our advisors, their clients and our employees

Skills

Sales support

Client relationships

Regulatory knowledge

Bilingual English/French

Team collaboration

Education

College Diploma / University degree

Life license (current or in progress)

Tools

Teams

Outlook

Excel

Job description

• Job category: Not Evaluated (Job Family)

PPI (an independent subsidiary of iA Financial)is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help advisors elevate and grow their business with a socially responsible mindset.

At PPI, each day you have the opportunity to make a meaningful difference when you support our independent insurance advisors in providing financial security and peace of mind to their clients: Canadian families and businesses.

When you join PPI you will be part of a diverse, inclusive and equitable place to work that values different perspectives. You will benefit from a culture that is people-focused, inclusive and collaborative with opportunities to learn and develop your skills, develop your career and make a meaningful impact.

Our people drive our progress through innovative ideas and a commitment to excellence. We work hard and always ensure we have fun along the way.

PPI is pleased to provide employees with the flexibility of a hybrid work environment. This role is eligible for working from home up to 3 days per week.

In this role, you will deliver both proactive and reactive sales support to selected advisors. As a key member of our national Sales Enablement team, you will ensure that the right support is given to the right advisor at the right time.

You will refer large and complex cases back into the regional teams for specialized support and collaborate when needed. You will act as a filter and intermediary, spotting new cases and ensuring the right support is delivered to the right advisor.

This is a contract position for an expected duration of 12 months.

Responsibilities:

• Build strong working relationships and advocacy with all regions and team members
• Bring a positive mindset to our team and be ready to drive productivity with our advisors
• Triage incoming reactive requests and ensure timely response times
• Build advisor ability to independently access PPI’s tools
• Support Inforce Illustrations when appropriate
• Maintain a high degree of industry and product knowledge, understanding the marketplace and remaining current on industry trends and initiatives
• Align various internal and external resources to enable advisor sales growth, when appropriate
• Collaborate with other Advisor Solutions Managers across the country to leverage strengths and provide a seamless support experience for the Advisor
• Maintain and regularly update Recruitment Tracker and Activity Tracker to record advisor activities/interactions.
• A dhere to compliance and regulatory standards through documentation, training and demonstration of behaviour and actions aligned to standards.
• Engage in actions that encourage, reflect and align with PPI’s ESG (Environmental, Social and Governance) commitments to our advisors, their clients and our employees

Job Knowledge / Work Experience:

• 4+ years financial services industry experience in a sales or sales support role
• Demonstrated time management skills
• Ability to prioritize tasks and self-manage
• Strong communication skills in virtual environments
• Proven ability to build strong relationships in a virtual environment
• Proven ability to spot sales opportunities and align appropriate resources
• Ability to adhere to compliance legislation and guidelines
• Knowledge of financial services industry
• Knowledge of Teams, Outlook, excel considered an asset
• High degree of professionalism
• Ability to manage various personalities and situations
• Ability to track and work efficiently while being a team player to drive results for all of PPI
• Understanding of the regulatory environment within: IIROC, MFDA, CU and PM firms as well as various provincial insurance regulators considered and asset
• Advanced proficiency in English and French is required, as the incumbent will need to receive and respond to emails, prepare quotes and illustrations, and conduct advisor growth conversations with both English- and French-speaking advisors on a regular basis

Education, Certifications or Licenses:

• College Diploma, University degree, or equivalent experience
• Current life license or working toward
• LOMA courses, CHS, CLU, CFP, CFA, CSC, SWIM considered an asset

This role is for an existing position. The expected salary range for this position starts at $68,000 and will be commensurate with the candidate’s experience and skill set.

We thank all applicants for applying, however, only those selected for an interview will be contacted. Your resume may be used for other vacancies.

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See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us . Someone from our team will be happy to assist you.