Advisor Scheduling Operations

Nova Scotia Health Authority; Truro; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking health services provider as a Scheduling Advisor, where you will play a crucial role in ensuring effective scheduling operations. This position offers the opportunity to work closely with a dynamic team, providing leadership and guidance to enhance scheduling processes. You'll be instrumental in maintaining compliance with relevant regulations while fostering collaborative relationships. With a commitment to excellence in health and healing, this role not only supports the operational needs but also champions continuous improvement in a vibrant community setting. Embrace a fulfilling career that values diversity and promotes work-life balance in a beautiful region.

Benefits

Health Insurance

Dental Insurance

Travel Insurance

Long-term Disability Insurance

Life Insurance

Defined Benefit Pension Plan

Qualifications

• 3+ years in scheduling operations in a unionized health care environment.
• Graduate of post-secondary degree/diploma in Human Resources or equivalent.

Responsibilities

• Support scheduling team to ensure coverage of duties.
• Maintain high data quality and integrity in scheduling operations.

Skills

Human Resources Management

Scheduling Operations

Communication Skills

Critical Thinking

Interpersonal Skills

Time Management

Education

Post-secondary degree/diploma in Human Resources

Certification in scheduling or business enterprise systems

Certified Human Resources Professional (CHRP)

Tools

SF

UKG

Workforce Pro

Job description

Click here to apply as an internal applicant.

Req ID: 202587
Location: Northern Zone,Colchester East Hants Health Centre
Department: OPNZ Staffing Colchester
Type of Employment: Temporary Hourly FT long-assignment (100% ) x 1
Management/Non Union P osition
Posting Closing Date: 12-May-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Scheduling Operations Manager, and working in collaboration with the Assistant Manager, or delegate, the Scheduling Advisor supports the scheduling team to ensure coverage of duties and is responsible for developing and maintaining a strategic and integrated approach to troubleshooting and escalation of scheduling and system related activities. The position provides scheduling leadership and advice to advance priorities and facilitates actions that serve the scheduling needs for the zone operations. This role will be well versed with the scheduling and time software, provide direction and instruction as well as training for scheduling activities and contingency procedures.

The Advisor acts as a first point of contact and resource for managers, employees, and the scheduling operations team in ensuring compliance and alignment with the scheduling and time system, relevant legislation, regulations, collective agreements, policies, operational and strategic objectives, and the mission, vision and values of the organization. The Scheduling Advisor is responsible to maintain a high degree of data and business process quality and integrity, and to actively participate in the continuous improvement process. The Advisor applies a broad base of knowledge and experience in successfully carrying out the responsibilities of the role.

About You

We would love to hear from you if you have the following:

• Graduate of post-secondary degree/diploma in Human Resources or an equivalent combination of education, training and experience.
• Relevant certification in scheduling or business enterprise information systems (particularly SF, UKG, Workforce Pro) preferred.
• Certified Human Resources Professional (CHRP) preferred
• Minimum of 3 years’ experience in the scheduling operations as related to the employee life cycle preferably in a business enterprise software system and preferably in a unionized health care environment.
• Demonstrated planning, organizing, prioritizing and time management skills
• Demonstrated ability to communicate effectively both orally and in writing
• Demonstrated interpersonal skills including ability to work as a team member and ability to foster collaborative relationships
• Demonstrated accountability, initiative, and ability to work independently
• Demonstrated ability to apply critical thinking, synthesize information, problem solve and utilize good judgment in decision making
• Demonstrated ability to maintain confidentiality; recognize sensitive issues and respond appropriately.
• Demonstrated commitment to ongoing learning and professional development.
• Exemplary work history as demonstrated in current and past employment
• Physical capabilities to perform the duties of the position
• Some travel will be required
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Full-time Long Assignment, 75 hours biweekly
• Approximately 18 months

Compensation and Benefits

$30.50 - $38.13 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.