Advisor, Product Management, Innovation and Software - Enabled Services

Ciena; Canada; Remote; CAD 85,000 - 105,000; Full time

Job summary

A leading technology firm in Canada seeks a Product Management Advisor to shape the future of network migration analytics and software solutions. This remote role involves leading product strategy, gathering requirements, and driving ROI generation. Candidates should have 5-7 years of experience in technology product management and a strong customer-centric approach. Join a company that values diversity and fosters a flexible work environment.

Qualifications

• 5-7+ years of experience in product management within the technology industry.
• Proven track record of driving product strategy, gathering requirements, and value proposition development.
• Background in software and with an understanding of software-enabled services.

Responsibilities

• Lead product strategy for network migration analytics and custom software solutions.
• Conduct comprehensive requirements gathering to inform product development.
• Work closely with cross-functional teams to define product roadmap and features.
• Drive ROI generation by analyzing business metrics and market opportunities.

Skills

Product strategy development

Requirements gathering

Value proposition development

Customer-centric approach

Cross-functional team leadership

Education

Bachelor’s degree in engineering, Computer Science, Business Administration, or related field

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

At Ciena, a global leader in networking systems, services, and automation software, we are committed to driving innovation and delivering cutting-edge solutions to our customers. As a Product Management Advisor in the Innovation and Software-Enabled Services team, you will be instrumental in shaping the future of network migration analytics, custom software solutions, and next-generation services globally. This remote position offers a unique opportunity to lead product strategy, requirements gathering, value proposition development, ROI generation, and collaboration with development organizations for our software offerings.

Responsibilities:

- Lead product strategy for network migration analytics, custom software solutions, and software-enabled services, ensuring alignment with market needs and business objectives.

- Collaborate with development organizations to translate customer requirements into product features and specifications.

- Conduct comprehensive requirements gathering from customers, sales teams, and market research to inform product development.

- Develop compelling value propositions for new software offerings based on customer needs and market trends.

- Work closely with cross-functional teams to define product roadmap and features.

- Collaborate with marketing to create sales enablement materials and go-to-market strategies.

- Drive ROI generation by analyzing business metrics, competitive landscape, and market opportunities.

- Champion customer-centric product development by integrating feedback into service roadmap plans.

- Represent the product line in strategic planning sessions and contribute to revenue growth initiatives.

- Conduct market analysis to identify growth opportunities and assess market trends.

- Educate sales teams on product features, benefits, and competitive differentiation.

- Collaborate with product owners to create tailored service offerings that meet customer needs and drive revenue.

- Monitor product performance and customer feedback to continuously improve offerings.

- Ensure alignment of product strategy with business objectives and customer requirements.

- Support global stakeholders by providing product expertise and guidance.

Qualifications:

- Bachelor’s degree in engineering, Computer Science, Business Administration, or related field.

- 5-7+ years of experience in product management within the technology industry.

- Proven track record of driving product strategy, gathering requirements, and value proposition development.

- Background in software and with an understanding of software-enabled services.

Preferred Traits:

- Ability to lead cross-functional teams and drive product innovation.

- Strategic thinker with a focus on business growth and customer value.

- Excellent communication and presentation skills.

- Analytical mindset with strong problem-solving abilities.

- Knowledge of market trends, competitive landscape, and industry developments.

- Experience in generating ROI through product initiatives.

- Customer-centric approach to product development and management.

- Willingness to collaborate with development organizations to ensure successful product delivery.

- Willingness to travel occasionally to support global product initiatives.

• Búsqueda laboral equitativa: El empleador solo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece (Ley 6471 de la Ciudad de Buenos Aires)
• Equitable job search: The employer may only request information strictly necessary for the performance of the job offered (Act 6471 of the City of Buenos Aires).
• #LI-SG

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.