Advisor, Presence Management ( 12 months contract) - Remote

RONA; Boucherville; Remote; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Childcare center

Cafeteria with healthy options

Electric car charging stations

Fitness centre

Employee discounts

Retirement savings plan

Telemedicine access

Job summary

RONA is seeking an Advisor, Presence Management for a 12-month contract with remote work. The role focuses on complex rehabilitation and disability case management, coordinating with healthcare professionals and stakeholders to ensure timely, compliant processes and effective return-to-work plans.

The candidate should have 3-5 years in disability case management in a corporate setting, healthcare experience, and a relevant bachelor’s degree. French language skills are a valued asset.

Qualifications

• 3-5 years of progressive experience in consulting, client management and disability case management in a corporate setting.
• Diverse healthcare experience is preferred.
• Knowledge of organizational well-being, Employee Assistance Programs, Benefits & Pension or Health & Wellness is an asset.
• Preference for certification or relevant education or experience in a business and health-focused field.

Responsibilities

• Advise leadership on complex rehabilitation and return-to-work plans and monitor effectiveness.
• Serve as primary contact on complex disability benefit claims and support case management plans.
• Coordinate communication between employees and healthcare professionals for timely medical information.
• Ensure compliance with legislation and latest disability guidelines and treatment protocols.
• Educate management and employees and conduct data analysis for reports and proposals.
• Assist in managing complex claims and provide opinions on fitness for work and return-to-work recommendations.
• Collaborate with HR managers, employees, unions and carriers on disability/case management plans and agreements.
• Support employee wellness programs and events to improve health and prevent illnesses.

Skills

Disability case management

Healthcare experience

Data analysis

Stakeholder collaboration

Project management

Communication skills

French (asset)

Education

Bachelor’s degree in implementation science or health-related discipline

Job description

Advisor, Presence Management ( 12 months contract) - Remote

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Your role :

• Advise leadership with regards to complex rehabilitation and return-to-work plans, monitoring their effectiveness to ensure a safe and efficient return to work.
• Serve as the primary contact and subject matter expert on complex sick and disability benefit claims, collaborating with various stakeholders, providing expert advice on disability/case management plans, and ensuring medically-supported workplace accommodations.
• Coordinate communication between employees and healthcare professionals to secure timely medical information.
• Ensuring compliance with legislation and the incorporation of the latest disability guidelines and treatment protocols.
• Educate management and employees on, and conduct data analysis to prepare comprehensive reports and proposals.
• Assist in the management of complex claims, providing opinions on fitness for work, and recommendations return to work.
• Provides advice to, and works with HR Managers, employees, union representatives and the benefits carriers in the development, negotiation and implementation of disability/case management plans and agreements.
• Assist in supporting with employee wellness programs, initiatives, and events to enhance overall employee health and prevent/mitigate workplace illnesses and injuries.

The qualifications we are looking for :

• 3-5 years of progressive experience in consulting, client management and disability case management in a corporate setting.
• Diverse healthcare experience is preferred.
• Bachelor’s degree in implementation science, or health-related discipline an asset
• Knowledge of organizational well-being, Employee Assistance Programs, Benefits & Pension or Health & Wellness is an asset.
• Preference will be given to candidates that have a certification or relevant education or experience in a business and health-focused field.
• Demonstrated proficiency in product or service portfolio management in a disability management environment
• Demonstrated knowledge in implementation methodologies.
• Experience in monitoring and managing a portfolio of diverse health and wellness assets, solutions, or services.
• Demonstrated ability to act as a leader and an agent for change to create innovative solutions for complex and diverse issues.
• Exceptional organizational and priority management skills combined with demonstrated reliability, consistency, flexibility, and adaptability.
• Exceptional reporting and project/product performance management abilities.
• Excellent interpersonal engagement, and relationship building skills coupled with professionalism in verbal and written communication.
• Proficiency in leading both physical and virtual working groups.
• Experience in dealing with vendors, third-party-provided products and services.
• Proficiency in French, spoken and written will be considered a significant asset.

By joining the RONA family, you’ll enjoy many benefits, such as:

• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Electric car charging stations
• A fitness centre, sports activities, and showers
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.