ADVISOR, HR OPERATIONS

BDC; Montreal (administrative region); Hybrid; CAD 70,000 - 95,000; Full time

Job summary

BDC is seeking an Advisor, HR Operations in a hybrid Montreal setting. You will coordinate the end-to-end delivery of employee experience initiatives, lead governance and reporting, and support Workday Talent modules. Strong collaboration across stakeholders is essential.

You will oversee onboarding, engagement surveys, performance development and communications in both official languages, ensuring audit readiness and process optimization. A 3–5 year HR background is preferred.

Qualifications

• Bachelor’s degree in HR, business admin, project management or related field.
• Three to five years of HR experience, preferably in planning, projects or HR programs.
• Experience working in a multi-stakeholder environment; collaboration across teams.
• Strong organizational skills and ability to manage multiple priorities with accurate tracking.
• Data-driven with ability to monitor performance metrics and report insights.
• Attention to detail, quality and timely execution.
• Proficiency in MS Office, HR systems (Workday is a strong asset) and AI tools.

Responsibilities

• Coordinate end-to-end delivery of employee experience programs across the talent lifecycle.
• Administer key HR programs and ensure reporting, tracking and audit readiness.
• Support continuous improvement of HR processes, communications and resources.
• Prepare communications and training materials in both official languages.
• Serve as a Workday Talent module expert; support system enhancements and reporting.

Skills

HR planning

Project management

Multi-stakeholder collaboration

Organizational skills

Data analysis

Communication

French English bilingual

Education

Bachelor’s degree in Human Resources, Business Administration, Project Management or a related field

Tools

Workday

Microsoft Office

HR systems

AI tools (e.g., Copilot)

Job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning , training and development , and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As an Advisor, HR Operations your mandate is to work closely with the employee experience team ensuring a seamless deployment and execution of HR programs and talent cycle initiatives while supporting integrated planning and governance across the HR function.

CHALLENGES TO BE MET

Employee Experience programs & delivery

• Coordinate and support the end-to-end delivery of employee experience programs across the talent lifecycle, including onboarding, engagement surveys, performance management, development planning, and related initiatives.
• Lead the administration of key programs and processes, including the recognition program and Code of Ethics compliance activities, ensuring accurate reporting, tracking, and audit readiness.
• Support the operational execution and continuous improvement of employee experience processes, communications, and resources, identifying opportunities to enhance efficiency and user experience.
• Propose and manage employee- and leader-facing communications and training materials in both official languages.
• Serve as a key resource for Workday Talent modules and related processes, partnering with stakeholders to support system enhancements, process optimization, reporting, and knowledge management.

HR planning, tracking and governance

• Lead the maintenance and continuous improvement of a centralised HR planning tracker covering all HR initiatives (Talent Cycle, COE priorities, HR plans, etc).
• Engage with COEs to collect, validate, and update information, ensuring accuracy, completeness, and timeliness. Proposes required adjustments based on capacity.
• Acts as the main point of contact for COE’s for any updates or questions about the integrated calendar.
• Monitor progress against plans and identify risks, gaps, or delays, escalating as needed.
• Contribute to the implementation and ongoing evolution of HR governance processes, including establishing a structured cadence with HR leaders and HRLT.
• Prepare materials and insights for quarterly HR governance reviews, supporting structured discussions with HR leadership.
• Support the HR Business Unit Planning (BUP) process, including coordinating inputs, tracking updates, and ensuring alignment across HR plans and priorities.

Reporting and analytical support

• Produce integrated reporting on initiative progress, and success measures.
• Develop dashboards to provide visibility on initiative delivery, prioritisation decisions, impacted audiences, and overall performance against success measures.
• Analyse data to identify trends, gaps, and opportunities, translating insights into concrete recommendations.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Human Resources, Business Administration, Project Management or a related field.
• Three to five years of experience in HR, preferably in roles involving planning, project management or HR programs and initiatives support.
• Experience working in a multi-stakeholder environment, with the ability to collaborate effectively across teams.
• Strong organisational and planning skills, with the ability to manage multiple priorities and maintain structured, accurate tracking.
• Ability to work with data and performance metrics to support visibility, tracking, and continuous improvement of initiatives.
• Attention to detail and rigour, with a strong focus on quality, accuracy, and timely execution.
• Strong digital mindset, with proficiency in Microsoft Office tools and HR systems (Workday is a strong asset), and the ability to leverage AI tools (e.g., Microsoft Copilot).
• Excellent communication skills, both written and oral, with the ability to synthesize information clearly.
• Bilingualism (French and English) is required.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.