Advisor, Digital Platforms & Operations

British Columbia Investment Management Corporation; Victoria; On-site; CAD 93,000 - 110,000; Full time

Benefits offered by this job

Health & dental benefits

Defined benefit pension plan

Paid time off

Job summary

British Columbia Investment Management Corporation (BCI) seeks an Advisor, Digital Platforms & Operations to manage BCI.ca, The Exchange, Bull & Bear, LinkedIn, and Mailchimp. You will oversee CMS administration, publishing, analytics, and governance, while ensuring accessibility and security across digital channels.

The role is based in Victoria, BC, requiring 3+ years in websites/social/email/content management, with AI analytics experience and strong collaboration skills.

Qualifications

• Post-secondary education in communications, digital media, marketing, or related field.

Responsibilities

• Manages the day-to-day operation of CMS for BCI.ca, The Exchange, Bull & Bear, LinkedIn, and Mailchimp.
• Publishes content within CMS platforms on behalf of contributors and partners, ensuring workflows and standards.
• Establishes standards for digital asset organization to optimize accessibility and reuse.
• Coordinates with IT and external vendors for maintenance, updates, patching, and testing to keep platforms secure.
• Supports governance documentation for digital platforms and ensures it stays current.
• Ensures platforms adhere to governance and security protocols and aids with WCAG compliance.
• Assists in developing vendor scopes of work and invoice management.

Education

Post-secondary education in communications, digital media, marketing, or related field

Tools

Google Analytics

Siteimprove

Google Tag Manager

CMS platforms

AI-powered analytics tools

Job description

About Us

With $313.7 billion of gross assets under management, as of March 31, 2026, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector and one of the largest asset managers in Canada. BCI seeks investment opportunities around the world and across a range of asset classes that convert savings into productive capital. Our investment returns play a significant role in helping our institutional clients build a financially secure future for their beneficiaries. Headquartered in Victoria, British Columbia, and with teams spanning Vancouver, New York, London, and Mumbai. BCI integrates environmental, social, and governance (ESG) factors into all investment decisions to meet clients' risk and return requirements. Our people shape employee-focused initiatives, creating a strong culture. To learn more about our culture and values, visit our BCI Values in Action page.

Position Overview

POSTING CLOSE DATE: November 3, 2026 Behind every BCI post, page, and newsletter is a platform that works seamlessly. We’re looking for an Advisor, Digital Platforms & Operations to join our Creative Production Hub, within the Office of the COO, a shared service powering global communications for one of Canada’s largest institutional investors, with approximately $300B in gross assets under management. In this role you will manage the day-to-day operations of BCI.ca, The Exchange (client portal), Bull & Bear (intranet), LinkedIn, and Mailchimp, from CMS administration and publishing to analytics, accessibility, and security compliance. If you have 3+ years of experience managing websites, social, email, or content management systems, enjoy optimizing the user experience based on analysis and trends, and like working with AI-powered tools, we'd love to hear from you.

WHO YOU WILL WORK WITH

The Creative Production Hub is BCI's centralized shared service for content production, channel management, brand governance, measurement, and investment education. The Hub acts as the central engine supporting Global Investment Communications and Employee Communications—orchestrating editorial planning, managing digital platforms, and ensuring consistent brand execution across all touchpoints. The team operates with a 'create once, adapt many' philosophy, maximizing efficiency by adapting core content for multiple audiences and channels. The Hub serves as the connective tissue between communications pillars—ensuring integrated campaign execution, efficient resource sharing, and clear scope boundaries. Accountability for enterprise-wide measurement enables the function to demonstrate communications value against business objectives and drive continuous optimization.

WHAT YOU BRING

• Post-secondary education in communications, digital media, marketing, or related field
• 3+ years of experience managing websites, social media, email marketing or content management systems
• Experience with web analytics tools (e.g., Google Analytics, Siteimprove, Google Tag Manager)
• Strong technical skills with content management systems and digital platforms; knowledge of web accessibility standards (e.g., WCAG)
• Experience with UX/UI testing (e.g., usability testing, A/B testing, cross-browser/device testing); UX/UI design experience an asset
• Strong analytical skills with the ability to interpret data and prepare actionable reports
• Effective verbal and written communication skills
• Excellent interpersonal skills with the ability to work collaboratively with internal and external stakeholders
• Proficiency in AI-powered analytics tools; experience leveraging AI for performance reporting

WHAT YOU WILL DO

Digital Platform Management & Operations

• Manages the day-to-day operation of Content Management Systems (CMS) for BCI.ca, The Exchange (Client Portal), Bull & Bear (Intranet), LinkedIn, and Mailchimp, including posting content, managing user permissions, establishing content workflows, and system health
• Publishes content within CMS platforms on behalf of content contributors and communications business partners, including complex or sensitive content, ensuring adherence to established workflows and technical standards
• Establishes and maintain standards for digital asset organization (images, videos, documents) to ensure assets are optimized, consistent, and easily accessible across platforms
• Coordinates with IT and external development vendors for routine maintenance, system updates, patch management, and feature implementation and testing to ensure platforms are secure and up to date
• Supports the Manager in developing and maintaining governance documentation for BCI's digital platforms (e.g., content standards, workflow procedures, platform policies), ensuring documentation stays current as platforms and processes evolve
• Ensures platforms adhere to established governance and security protocols and assist with actioning compliance requirements (e.g., WCAG accessibility standards)
• Supports the Manager to develop external vendor scopes of work and invoice management

Digital Analytics & Technical Reporting

• Configs and maintains analytics tracking on all platforms (e.g., Google Analytics 4, Siteimprove, Google Tag Manager, LinkedIn Insights, PowerBI) and partners with the Senior Advisor, Corporate Reporting and Measurement to generate Global Communications measurement reports and dashboards
• Analyzes platform data and prepares actionable recommendations for quality assurance and accessibility to drive continuous improvement
• Stays current on, and applies, relevant AI capabilities/best practices for platform operations

User Experience (UX) Support & Enablement

• Assists in translating UX/UI designs into functional platform elements, collaborating with internal and external partners on the implementation and testing of new web pages, SharePoint sites, and related platform tools to ensure ease of use and adherence to design standards
• Partners with the Manager to develop training materials and provide support and training to internal platform users/content contributors to maximize platform utilization and enable "self-serve" drafting of content in the digital platforms and channels where appropriate

WHERE YOU WILL WORK

This role is based in our headquarters in downtown Victoria, BC.

SALARY RANGE

The annualized salary range for this Victoria-based role is CAD $93,000 - $110,000. BCI offers a competitive total rewards package, including a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan, and paid time off. We pay our people competitively in the markets in which we operate and with consideration for internal equity and job structure. The base salary will consider factors such as the individual's skill set, experience, and internal equity. We aim for actual pay to be around the market median for expected performance and the upper quartile for excellent performance. Actual salaries may vary based on experience and expertise.

EEO / Diversity Statement

We welcome all qualified candidates who are legally authorized to work in the country where this job is located. If you do not have authorization, or if your work permit has restrictions or is due to expire within 12 months, please inform our recruitment team if shortlisted. At BCI, we value diversity and foster an inclusive culture where all employees can thrive. We are performance and client-focused, valuing integrity, and we want to know you if you share these values. We recognize that some skills can be learned on the job and encourage everyone to apply. If you require accommodations for the recruitment process, such as alternate formats of materials or accessible meeting rooms, please contact us at [e-mail]. To learn more about working with BCI, including our comprehensive benefits packages, our commitment to equity, diversity and inclusion and the recruitment process visit our BCI Careers Page.

Recruitment Policy

BCI does not accept unsolicited resumes or candidate submissions from third-party recruitment agencies, executive search firms, or staffing suppliers unless they have an existing contractual agreement with our organization. Our approved vendor relationships are established for particular recruitment requirements and do not extend to general job postings on our website or other platforms. Any candidate information or resumes submitted by suppliers not approved by BCI will be deemed unsolicited and will not be reviewed or considered. BCI will not be liable for any fees, commissions, or charges related to unsolicited candidate submissions or recruitment services.

Company Culture & Values

With our values as our anchor, it’s our people who create the environment we work in each day. BCI has been recognized as one of Canada’s Top 100 Employers – for the sixth consecutive year – and has built programs and benefits to support all our employees. To learn more about working with BCI, including our competitive benefits packages, our commitment to equity, diversity & inclusion and the Recruitment process visit our BCI Careers Page. We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance. The philosophy is principles-based and emphasizes pay-for-performance, long-term results, and meeting clients’ expectations. Our people help shape employee-focused initiatives and create the environment we work in each day – which further strengthens our culture. To learn more about our employee experience, visit our BCI Values in Action. There you will see how feedback from our employees was used to articulate our Employee Value Proposition (EVP), composed of three pillars: Performance with Purpose, Built on Collective Expertise, and Accelerating Innovation.