Advisor, Abilities Management

BC Ferries; Canada; On-site; CAD 83,000 - 105,000; Full time

Job summary

BC Ferries is seeking a detail-oriented Advisor for Abilities Management in Victoria or Vancouver. This role focuses on employee support through disability management and safe return-to-work processes. The right candidate will have proven expertise in managing complex health-related cases within legislative frameworks and collective agreements.

Qualifications

• 4-6 years of experience in disability management activities and return-to-work planning.
• Solid Knowledge in human resources and employee benefits.
• Strong understanding of labour relations relevant to health and wellness.

Responsibilities

• Adjudicating Short-Term Illness and Injury Plan claims.
• Coordinating disability management and case management activities.
• Providing technical guidance for disability benefit eligibility.

Skills

Disability management

Case management

Occupational health and safety

Rehabilitation

Labour relations

Education

Bachelor’s Degree in health-related discipline

Job description

Job Description

ADVISOR, ABILITIES MANAGEMENT

Victoria or Vancouver Lower Mainland

18-month Term

The Opportunity

At BC Ferries, our people are our most valuable asset. We are searching for compassionate, detail-oriented, and knowledgeable Advisor, Abilities Management to join our team and help ensure our employees feel supported through illness, injury, and their safe return to work. You will be responsible for employee-facing adjudication of Short-Term Illness and Injury Plan (STIIP) claims, as well as the coordination of Workers’ Compensation Board (WCB) and Long-Term Disability (LTD) cases across a dedicated portfolio. Your work will help shape a healthy, productive workforce while aligning with our values, collective agreements, and legislative responsibilities.

Join us and be part of a dynamic, values-driven organization that values the health, safety, equity, and well-being of its people as much as the communities we serve.

The Role

Reporting to the Manager, Abilities Management, you add value and are energized by key areas of oversight such as:

• Overseeing occupational and non-occupational injury/illness cases, collaborating with internal stakeholders and healthcare professionals
• Facilitating a safe return to work, aiming to support a healthy workforce, minimizing absences, and managing disability costs effectively
• Coordinating case management activities of all occupational and non occupational injuries and illnesses to support safe, timely, and sustainable returns to work
• Providing technical guidance and expertise to support disability benefit eligibility, adjudication, ongoing management, and evaluation of complex STIIP, LTD, and WCB claims
• Maintaining a high level of support for employees through frequent communication with the employee, collaborating with the employee and their care providers in development of goals and objectives compatible to the employee’s disability, monitoring the progress of the employee, communicating, and collaborating with managers and union representatives
• Liaising with medical and other health care professionals to ensure accurate, timely, and complete information to support sick leave claims and planning for return to work and/or accommodation
• Developing and implementing return to work and disability management policies and procedures in accordance with legal requirements and the collective agreement
• Interpreting and applying collective agreement provisions related to STIIP and Return To Work processes working within the WCB Act and Regulation, Human Rights Legislation and Long Term Disability Benefit Plans
• Providing support and educating managers and employees off work on related processes, collective agreements and applicable legislation
• Maintaining general awareness of applicable legislation including Employment Standards Act (ESA), Human Rights Code, Occupational Health and Safety Act, Freedom of Information and Protection of Personal Privacy Act (FOIPPA), and ensuring compliance within area of responsibility
• Interacting on a regular basis with third party providers (i.e. Canada Life, Sunlife, WorkSafe BC) that provide assistance and support with the disability administration requirements

What you bring to the team

• A Bachelor’s Degree in health related discipline such as disability management, health sciences, kinesiology, nursing, occupational therapy, or physiotherapy
• 4-6 years of experience in disability management activities and return-to-work planning. An equivalent combination of education and experience may be considered
• Solid Knowledge and experience in the areas of human resources, disability management, case management, occupational health and safety, and rehabilitation
• Strong Understanding of labour relations issues relevant to health and wellness, workplace safety and disability management including extensive knowledge of employee benefits and compensation

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online by July 30, 2025.

Additional information

The target salary range is $83,500 - $104,300 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience, and internal equity.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants. However, only those selected for an interview will be contacted.