Advertiser Growth & Expansion Agent

Socket.dev; Ottawa; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

Parental leave

Paid time off

Retirement plan

Language premium (optional)

Job summary

Accenture Canada in Ottawa is seeking an Advertiser Growth & Expansion Agent (ASR) to manage advertiser relationships and drive revenue growth after the initial sale. You’ll own an assigned portfolio of non-endemic brands and ensure campaign performance and account retention.

You’ll coordinate with BDRs and Ad Ops, analyze campaigns, and leverage data to identify expansion opportunities, while benefiting from comprehensive training and a supportive, inclusive environment.

Qualifications

• Bachelor's degree or at least one year of experience in account management, customer success, advertising sales, digital marketing, or campaign management.
• Strong understanding of digital advertising and campaign management; able to read media plans and discuss performance metrics.
• Proficient communication, client-facing presentations, and ability to manage senior stakeholders.

Responsibilities

• Onboard new advertisers by establishing goals, explaining products and campaign requirements, and setting expectations.
• Lead regular advertiser performance reviews and translate data into actionable plans.
• Analyze campaign performance metrics (CPC, CPA, ROAS, conversions) and provide optimization recommendations.
• Identify churn risks and drive renewals, upsell, cross-sell and budget expansion opportunities.
• Maintain CRM records and report portfolio health; escalate issues as needed.
• Qualify leads to support pipeline development with the BDR team.
• Own retention and growth across the portfolio, building long-term advertiser relationships.

Skills

Account management

Advertising sales

Digital marketing

Campaign management

Education

Bachelor's degree or 1 year experience in relevant field

Tools

CRM platforms (Salesforce)

Google Ads Manager

Job description

This role is located onsite at our Ottawa office.

What sets this opportunity apart?

• A starting wage of $22.50 per hour and a $1,000 sign-on bonus.




• A full-time, permanent position with a comprehensive total rewards package.




• You'll have the potential to earn a sales bonus in addition to your regular earnings.

What can you expect from us?

When you join the team, you can expect the following benefits:

• A competitive hourly rate, starting at $22.50 per hour.
  This role is classified under NOC Code 62100 (TEER Category 2).




• A comprehensive total rewards package that includes health and wellness benefits for you and your dependents, parental leave, paid personal time off, and retirement plan options.




• A $1,000 sign-on bonus.




• The potential to earn a sales bonus in addition to your regular earnings.




• A shift premium for hours you work after 9:00 p.m., seven days a week.




• You may be eligible for a language premium of $4 per hour when you handle bilingual customer inquiries by email and/or phone. This program is market-driven, and Accenture may amend, change, or discontinue it at any time as market conditions warrant. To qualify, you must receive a passing score on Accenture's standardized language assessment and be successfully assigned to a bilingual queue.




• A full-time schedule of 35 to 44 hours per week.




• The flexibility to select your assigned schedule each month based on your performance.




• Eligible for annual salary increases based on your performance.




• Recognized for your individual contributions.




• You will work at a spacious workstation equipped with updated technology platforms and equipment.




• Access to a supportive environment that encourages your success and self-development through online courses.




• Receive comprehensive paid training lasting from two to eight or more weeks after you join.




• Receive extensive coaching and support after training.




• You will be part of an inclusive, open, and engaging community, with many active employee resource groups you can join or support.
  The Role
  As an Advertiser Growth & Expansion Agent (ASR), you'll own the advertiser relationship after the initial sale. You'll manage an assigned portfolio of non-endemic brands, companies outside the travel category, such as financial services, retail, and consumer goods; that advertise to our proprietary first-party audience of in-market travelers. You'll be accountable for campaign performance, account retention, and revenue growth.

In this account management and customer success role, you'll receive a qualified pipeline from Business Development Representatives (BDRs), coordinate with Ad Ops on campaign delivery, and use data to improve advertiser outcomes and identify expansion opportunities.

What You'll Do

• Onboard new advertisers by establishing their goals, explaining products and campaign requirements, and setting clear expectations from day one.




• Lead regular advertiser performance reviews, translating campaign data into clear narratives, recommendations, and forward-looking plans.




• Analyze campaign performance, including spend, impressions, CPC, CPA, ROAS, and conversions; and turn the data into actionable recommendations that improve advertiser outcomes.




• Identify churn risks early and take action to drive renewals and advance upsell, cross-sell, and budget-expansion opportunities aligned with each advertiser's goals.




• Maintain accurate CRM records and portfolio-level reporting, and you'll elevate campaign, technical, and commercial issues to the appropriate teams.




• When capacity allows, you'll support pipeline development by qualifying leads alongside the BDR team.




• Own account retention and growth across your assigned portfolio by building trusted, long-term advertiser relationships, monitoring account health and campaign performance, proactively addressing churn risks, securing repeat investment and renewals, and developing account growth plans that increase product adoption, budgets, and revenue through needs-based upsell and cross-sell opportunities.

Basic Qualifications

• You have a bachelor's degree or at least one year of experience in account management, customer success, advertising sales, digital marketing, or campaign management.

Preferred Qualifications

• You have a solid understanding of digital advertising and campaign management. You're confident reading and executing media plans, discussing performance metrics such as CPC, CPA, and ROAS, and holding credible conversations about campaign optimization.




• You can read campaign data, identify trends, and translate insights into clear, confident recommendations for advertisers.




• You're a strong written and verbal communicator who can deliver client-facing presentations and credibly manage senior stakeholders.




• You have experience managing a portfolio or book of business with responsibility for retention, adoption, or revenue growth.




• You demonstrate advanced sales acumen, including consultative discovery, value-based selling, objection handling, and negotiation, and you can translate advertiser goals into compelling retention, upsell, cross-sell, and budget-growth recommendations.




• You have experience using Google Ads Manager reporting to monitor campaign performance, interpret metrics such as spend, impressions, clicks, conversions, CPC, CPA, and ROAS, identify trends, and present clear, data-driven optimization recommendations to advertisers.




• You are proficient with CRM platforms, preferably Salesforce, and comfortable using reporting and collaboration tools.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range

British Columbia/Ontario/New Brunswick $22.50 to $22.50

#LI-NA-FY25

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.