Adventure Technical Support Specialist (ALC/XLC) - 1 year contract

People Advantage; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A specialized outdoors organization in Alberta is seeking a Technical Support Officer for a 1-year contract. You will ensure safety and efficient operation of adventure learning programs, delivering first aid, managing incident response, and facilitating activities. Candidates should have a diploma in Outdoor Learning and relevant safety certifications. Join our team to make a difference in outdoor education!

Qualifications

• Proactive and safety-conscious individual.
• Experience in safety and risk management.
• Familiar with height rescue systems.

Responsibilities

• Deliver first aid and safety support during activities.
• Manage incident response systems and safety protocols.
• Maintain equipment readiness for adventure activities.

Skills

Safety management

Group facilitation

Outdoor expedition planning

Camping skills

Education

Diploma in Outdoor and Adventure Learning or equivalent

Tools

Kayaking 2-Star

Wilderness First Aid

Job description

Adventure Technical Support Specialist (ALC/XLC) - 1 year contract

The Role

As a Technical Support Officer, you will play a critical role in ensuring the safety, efficiency, and smooth operation of outdoor and experiential learning programmes. You’ll be part of a dynamic team that supports adventure-based activities, expeditions, and camps, contributing to impactful learning experiences for participants.

Your responsibilities will include:

• Delivering first aid and safety support across height, water, and expeditionary activities in line with Training Safety Policy (TSP) and other safety protocols.
• Assisting in the setup, facilitation, and teardown of ALC/XLC programmes and activities.
• Responding promptly to incidents, including executing height rescue and evacuation procedures during and after programmes.
• Managing and implementing incident response systems and safety protocols within the Centre.
• Supporting resource and logistics planning to ensure smooth programme operations.
• Participating in overnight camps and extended programmes as required.
• Maintaining equipment and ensuring readiness for all adventure activities.
• Collaborating with facilitators and programme leads to ensure safety and operational excellence.
• Conducting risk assessments and contributing to continuous improvement of safety practices.
• Upholding high standards of professionalism and care in all interactions with participants and staff.

What Are We Looking For?

We’re seeking a proactive and safety-conscious individual with a passion for outdoor learning and technical excellence. The ideal candidate will have:

• A diploma in Outdoor and Adventure Learning or related disciplines, or equivalent certifications.
• Certifications such as Abseil Proficiency Level 2 (SNAS Level 2), Bizsafe Level 2, Kayaking 2-Star, Lifesaving 1–3/Bronze Medallion, Sports Climbing Level 2 (SNCS 2), and Wilderness First Aid.
• Experience in safety and risk management, group facilitation, and outdoor expedition planning.
• Skills in camping, hiking, backpacking, navigation, cycling, and challenge course management.
• Familiarity with height rescue systems and incident response protocols.
• Strong logistical and equipment management capabilities.
• Ability to work flexible hours, including overnight stays during camps.
• A collaborative mindset and commitment to participant safety and programme success.

We are an equal opportunities employer and welcome applications from all qualified candidates.