Adventure Hub Retail Lead

SkiBig3; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading ski resort operator in Canada is seeking a full-time Retail Lead to develop and maintain the retail program. Responsibilities include leading strategies, analyzing inventory for sales trends, and motivating the retail team. The ideal candidate should have strong retail sales experience and excellent organizational skills. This position requires creativity and the ability to handle multiple tasks effectively.

Qualifications

• Strong experience in retail sales, experience with merchandising, and inventory management highly beneficial.
• Organized, efficient, responsible, and mature.
• Ability to learn and adapt quickly to changing work environments.

Responsibilities

• Lead selling strategies, supporting floor team and motivating sales performance.
• Analyze inventory and sales data to identify strong and weak sellers.
• Develop incentive programs for floor staff on regular intervals.

Skills

Strong experience in retail sales

Organized and efficient

Creative and innovative

Analytical skills for sales data

Experience with retail management systems

Ability to manage multiple tasks

Job description

SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique and rare. Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.

SkiBig3 is currently recruiting for the full-time year-round Retail Lead to join our team. Reporting to the Senior Manager – Guest Experience, this position will be part of the SkiBig3 Adventure Hub team and will focus on maintaining and developing the retail program both in store locations.

Duties & Responsibilities Include :

Retail team :

• Lead selling strategies, supporting floor team and motivating sales performance
• Schedule retail PK’s and create solid training documents for on-boarding of new staff with consistent review
• Regularly scheduled sales floor shifts to observe and monitor product and team performance
• Set and monitor sales targets for floor staff– monthly / daily
• Develop incentive programs for floor staff on regular intervals
• Update and maintain accurate product details in POS
• Consistently reviewing store set up, remerchandising as needed to ensure freshness – window display updated regularly

Product :

Develop strong understanding of existing product details, seasonality of product

Analyzing inventory and sales data to identify strong and weak sellers and adjusting product offering as needed

Build and maintain retail relationships with current sales reps including research for new brands and products

Sourcing new brands and products based on trends while adhering to brand guidelines

Seeking out new suppliers, vendors and artists

Determining product volume and negotiating discounts

Solving issues with suppliers and logistics

Conduct annual inventory counts and random spot checks while working with Accounting to balance

Maintain inventory storage areas to ensure awareness of inventory levels and ease of restocking for floor staff

Manage retail pricing and promotions, working alongside Marketing and Sales for promotion communication and store signage

Promotional plan around inventory levels and product sell off

Working with SkiBig3 marketing department to arrange product and lifestyle photo shoots as needed for new merchandise.

Build Visual merchandising strategy surrounding micro-seasons in the destination

Documentation of buying and merchandising processes

Skills & Experience Required :

Strong experience in retail sales, experience with merchandising, and inventory management highly beneficial

Organized, efficient, responsible and mature

Creative and innovative to continue to grow retail program

Possess analytical skills to interpret sales data and market trends

Experience with retail and inventory management systems

Familiarity with the SkiBig3 resorts and brand an asset

Ability to manage multiple tasks at the same time

Proven ability to learn and adapt quickly to changing work environments.

Diversity – equity - inclusion. These are not just words to us; they are principles that guide decision-making throughout our business. How we build our teams, cultivate leaders, and create a workplace where employees feel comfortable bringing their most authentic selves to work each day.

We’re working to eliminate barriers for applicants and team members from equity-deserving groups. If you need any accommodations during the hiring & interview process, please email our Manager of People Operations ([e-mail]) to enquire.

If you are the perfect fit for the above-mentioned position, please submit your resume and cover letter to [e-mail] and tell us why.

We thank all applicants; only those selected for an interview will be contacted.

At SkiBig3, we acknowledge that we live, work and play on the traditional and contemporary territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

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