Advanced Field Services Engineer

HW3; New Brunswick; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and mental health coverage

Paid vacation and regional retirement benefits

Career growth and internal advancement opportunities

Ongoing professional and technical development

Job summary

A technology services company in New Brunswick is seeking a Specialist Consultant in Automation Engineering. The role involves maintaining and optimizing automation systems, with responsibilities that include troubleshooting and providing technical support. Ideal candidates should have 5+ years of experience and be willing to travel. The position offers comprehensive benefits and opportunities for career growth.

Qualifications

• 5+ years of experience in DCS/process control and networking technologies.
• Valid driver’s license.
• Willingness to travel up to 20% within Ontario, Québec, and New Brunswick.
• Willingness to travel up to 20% within Ontario, Québec, and New Brunswick.

Responsibilities

• Maintain, troubleshoot, and upgrade DCS, SIS, and automation systems.
• Install, service, and repair control and network equipment.
• Provide commissioning, startup, and technical support.
• Perform preventive maintenance, system audits, and hardware/software upgrades.
• Provide commissioning, startup, and technical support for new and existing installations.
• Diagnose and resolve logic, programming, and integration issues, including OPC communications.
• Prepare and maintain technical documentation, deliver reports, and provide training and presentations.
• Act as the primary technical contact, ensuring strong customer relationships and continuous service improvement.

Skills

Troubleshooting

Customer support

Communication skills

Troubleshooting

Customer management

Education

Post-secondary education in Electronics, Computer Science, Automation, or Instrumentation

Tools

Virtualization infrastructure

OPC communication

Job description

Specialist Consultant - Automation Engineering

Advanced Field Services Engineer | Permanent

About the Role

We’re seeking an experienced Field Services Engineer to support, maintain, and optimize automation and control systems across multiple industrial sites. This hands‑on position involves troubleshooting, installations, upgrades, and preventive maintenance of DCS and SIS systems. You’ll play a key role in delivering reliable technical service, ensuring system integrity, and providing excellent customer support.

Key Responsibilities

• Maintain, troubleshoot, and upgrade DCS, SIS, and automation systems to ensure optimal performance.
• Install, service, and repair control and network equipment both on‑site and in‑house.
• Configure and administer system domains, controllers, switches, and client‑server architectures.
• Perform preventive maintenance, system audits, and hardware/software upgrades.
• Provide commissioning, startup, and technical support for new and existing installations.
• Diagnose and resolve logic, programming, and integration issues, including third‑party communication (e.g., OPC).
• Prepare and maintain accurate technical documentation, and deliver reports, training, and presentations.
• Act as the primary technical contact, ensuring strong customer relationships and continuous service improvement.

Benefits

• Comprehensive medical, dental, and mental health coverage
• Paid vacation and regional retirement benefits
• Career growth and internal advancement opportunities
• Ongoing professional and technical development

Qualifications

Required

• Post‑secondary education in Electronics, Computer Science, Automation, or Instrumentation
• 5+ years of experience in DCS/process control and networking technologies
• Valid driver’s license
• Willingness to travel up to 20% within Ontario, Québec, and New Brunswick

Preferred

• Experience with virtualization infrastructure
• Previous field service or installation experience
• Strong communication, troubleshooting, and customer management skills
• Demonstrated initiative in technical learning and professional growth

Seniority level

Mid‑Senior level

Employment type

Full‑time