Adult Protection Service Worker (2025-332-CC) - WoodGreen Community Services

CharityVillage; Toronto; Hybrid; CAD 55,000 - 64,000; Full time

Job summary

A leading community service organization seeks an Adult Protection Service Worker to provide case management and support for individuals with developmental disabilities. This role involves creating Individual Support Plans, advocating for client needs, and engaging in program activities to improve quality of life. The ideal candidate will hold a BSW or relevant degree, demonstrate strong advocacy and management skills, and have experience in community services.

Qualifications

• 2+ years of experience working in developmental or dual diagnosis services.
• Experience with marginalized, vulnerable populations including those with developmental disabilities.

Responsibilities

• Provide comprehensive case management for APSW clients.
• Assess individual needs and create Individual Support Plans (ISP).
• Advocate for client needs and participate in program planning.

Skills

Advocacy

Case Management

Organizational Skills

Teamwork

Active Listening

Education

BSW or Bachelor's degree with related major

Job description

Competition #2025-332-CC:Adult Protection Service Worker (2025-332-CC)
Employment Type:Contract Salary, Bargaining Unit (1 Vacancy)
Work Hours:35 hours/week (M-F 9am-5pm)
Work Setting:Hybrid
Salary:$55,201.79
Application Deadline:July 14, 2025 by 11:59 pm

Program Overview – Adult Development Services, Community Care
Funded by the Ministry of Community and Social Services, Developmental Services includes a full range of services to adults who are socially isolated and live with developmental disabilities. These services include case management support, linking to daily living supports and community support services.

What You Will Do

• Provide comprehensive case management on a person directed basis for Adult Protection Service Worker (APSW).
• Assess individual needs, assist in setting goals and creating Individual Support Plans (ISP).
• Provide flexible support to APSW clients in accomplishing the ISP.
• Provides specialized services and interventions related to Dual Diagnosis including evidence-based practices, and collaboration with external agencies and resources.
• Advocate on an individual basis/with organized groups regarding issues related to client needs.
• Participate in the planning and implementation of program social activities.
• Maintain individual case files according to Agency and Ministry of Community and Social Services (MCSS) policies and standards.
• Participate with the Manager in case management review, program evaluation and annual operational and staff development planning.
• Participate in and support the work of the APSW Network (Toronto APSAO chapter).
• Network with other relevant agencies, community groups and/or coalitions regarding issues and needs of consumers.
• Participate in case consultations as requested/required.
• Respond effectively and professionally to clients, situations, and emergencies and provide crisis intervention as required.
• Maintain compliance with MCSS directives and Quality Assurance Measures (QAM) requirements.

What You Bring to the Team

• BSW or Bachelor’s degree with a related major.
• 2+ years of experience working in developmental or dual diagnosis services.
• Experience working with high-risk, marginalized, and vulnerable populations, including those with developmental disabilities.

What Will Set You Apart

• Strong advocacy and case management skills.
• Strong organizational, teamwork and active listening skills.
• Experience working with community development and client directed approaches.
• Ability to work with individuals in developing life plans (i.e. bio-psycho-socio-spiritual).
• Ability to use professional judgment, sound analytical and decision-making skills.
• Creative conflict resolution/mediation and crisis intervention skills.
• Innovative and resourceful.
• Experience working with diverse communities.
• Experience working with concurrent disorders.
• Knowledge of resources in Toronto (both generic and specialized).
• Valid First Aid and CPR Certificate.
• Community mental health experience.
• Experience supporting individuals with Dual Diagnosis considered an asset.
• Specialized training in trauma response, suicide risk assessment/management or bereavement counselling.
• Verbal and written fluency in French is an asset.