Adoption Counselor - Full Time

Calgary Humane Society; Calgary; On-site; CAD 33,000; Full time

Job summary

An animal welfare organization in Calgary is seeking a full-time Adoption Counselor to help match animals with suitable homes. Responsibilities include greeting visitors, facilitating adoption processes, and ensuring the well-being of the animals. Ideal candidates should have retail experience and a genuine concern for animal welfare. The position offers a competitive salary and comprehensive benefits package.

Benefits

100% employer-paid health and dental benefits

Annual wellness spending account

Paid vacation and sick time

Discounts on products and services

Access to Employee and Family Assistance Program

Qualifications

• Minimum two years’ experience in a retail environment providing exceptional customer care.
• Genuine concern for the welfare of animals.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Greet visitors and provide information about shelter operations.
• Conduct adoption appointments and virtual meet-and-greets.
• Maintain hygiene and safety standards in adoption areas.

Skills

Customer care

Communication

Teamwork

Organization

Education

High school diploma

Tools

Office 360

Job description

Join to apply for the Adoption Counselor - Full Time role at Calgary Humane Society

2 days ago Be among the first 25 applicants

Join to apply for the Adoption Counselor - Full Time role at Calgary Humane Society

36 hours per week | Wednesday / Thursday / Friday 9AM-7PM & Saturday’s 8AM-6PM

Reporting to the Manager of Adoptions, our Adoption Counselors are committed to matching our animals with suitable homes and educating potential adopters about the time, commitment, and expectations of responsible pet ownership.

Duties :

• Greet all visitors to CHS warmly and professionally.
• Provide information to visitors about shelter operations including special events, programs, volunteering, and information on how to adopt.
• Facilitate adoption appointments by helping to connect adopters to animals available for adoption.
• Conduct Q&A appointments and virtual meet and greets for foster animals.
• Write animal biographies and take photos of adoptable animals for the CHS website.
• Complete adoption contracts and other related paperwork.
• Respond to telephone and email inquiries from potential adopters.
• Assist with on and offsite events and off-site outreach and adoption events.
• Daily departmental maintenance includes cleaning and organizing the adoption areas and workstations.
• Maintain hygiene and safety standards in adoption areas.
• Assist with putting away donations and laundry.
• Support the Adoptions Floor Supervisor and Manager of Adoption with volunteer engagement efforts.
• Assist patrons with store purchases including fitting harnesses, collars, crates, and other accessories.
• Provide coverage for reception.
• Ring in purchases, donations, and membership fees.
• Day end transaction balancing.
• Other duties as assigned.

Position Requirements :

Minimum high school diploma.

Minimum two years’ experience working in a retail environment providing exceptional customer care.

Genuine concern for the welfare of animals.

Professional or volunteer experience working with animals is a definite asset.

Ability to work as part of a team or independently as required.

Intermediate knowledge of Office 360.

Ability to communicate effectively, both verbally and in writing (a written competency assessment may be included as part of the interview process).

Strong interpersonal skills and the ability to deal with a diverse range of people.

Excellent organizational skills and the ability to manage a wide range of tasks and competing priorities.

Successful candidate will be required to provide a criminal record check at their own expense to be arranged by CHS.

Able to safely and comfortably handle a variety of species including but not limited to : cats, dogs, rabbits, birds, reptiles, and rodents.

Flexibility to work overtime as required.

Handling, moving, lifting, and pulling equipment and animals up to 40lbs

Repetitive motions of sitting, reaching, lifting, squatting, bending, pulling

Annual Salary : 32,348.16

Benefits & Perks :

100% employer paid health and dental benefits for employees and their dependents

Annual wellness Spending Account

Vision coverage

Paid vacation, sick time, wellness days, and paid day off on your birthday

Matching RSP

Personal and professional development opportunities

Discounts on CHS products and services, including adoption fees

Access to Employee and Family Assistance Program

Access to reduced rate counseling services

Closing date : Posting will remain open until a suitable candidate is found.

We thank all applicants for their interest however o nly those selected for an i nterview will be contacted. No phone calls please.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Retail

Referrals increase your chances of interviewing at Calgary Humane Society by 2x

Get notified about new Counselor jobs in Calgary, Alberta, Canada .

Animal Admissions Counselor - Temporary Full Time

Preadolescent Treatment Program – Child and Youth Care Counsellor

On-Site Solution Focused Brief Therapy Counsellor

Registered Social Worker, Psychologist or Counsellor

Manager- M&A Consulting- Human Capital (Org Design Focus)(128250)

Physio Therapist - Temp Part Time [GL PT1 0.80] - AgeCare Glenmore

Manager, M&A Consulting, Finance Integration - Deal Transformation & Post Merger Integration

Calgary, Alberta, Canada CA$58,708.00-CA$65,231.00 1 month ago

Registered Social Worker (MSW with Clinical Designation)

Greater Calgary Metropolitan Area 5 days ago

Mental Health Therapist, First Call Care

Greater Calgary Metropolitan Area 1 month ago

Mental Health Therapist, First Call Care

Greater Calgary Metropolitan Area 6 months ago

Mental Health Therapist, First Call Care

Greater Calgary Metropolitan Area 1 month ago

Mental Health Therapist, First Call Care (Bilingual French)

Greater Calgary Metropolitan Area 2 months ago

Mental Health Therapist, First Call Care (Bilingual French)

Greater Calgary Metropolitan Area 2 months ago

Occupational Therapist (Full or Part Time) – Momentum Health Corp, Calgary, AB

Registered Massage Therapist - Calgary (Join the Talent Pool!)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr