Must
Adobe Campaign Classic Implementation, SQL/Oracle / SQL Server / PostgreSQL, JavaScript / Java / VB / C# / PHP
10+ years of relevant experience with Adobe Campaign Classic Implementation, etc.
Responsibilities
Provide Implementation consultancy, Customer Assistance, and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):
- Work with Clients to assess requirements, configure & design Adobe Campaign to meet customer business needs by understanding their database architecture and setting up ETL and data flows.
- Configure the Adobe Campaign solution to meet customer requirements, including Campaigns setup and building web pages using scripting.
- Develop customer-specific solutions where necessary and document them.
- Proactive problem diagnosis, troubleshooting, and resolution.
- Create implementation plans for new and existing clients.
- Knowledge transfer and training to customers on the implemented solutions.
- Product installations, upgrades, and configuration activities.
- Reporting on project delivery to Project Management and managing smaller projects independently.
- Build strong working relationships with the Onshore Consulting team, adopting best practices globally.
- Collaborate with the Quality Assurance team to ensure professional delivery of technical implementations.
- Act as a development lead contact with Digital Marketing Consultants.
- Learn multiple Adobe Digital Marketing Solutions and provide multi-product enablement and integration solutions to strategic clients.
- Work with Digital Marketing Consultants to recommend solutions regarding Digital Marketing Suite implementations.
- Support team members through mentoring and training.
- Work closely with the Quality Assurance team to ensure high-quality business consulting services.
Required Skills
- Expertise and experience in SQL (Oracle / SQL Server / PostgreSQL).
- Programming experience (Javascript / Java / VB / C# / PHP).
- Knowledge of web technologies like HTML and CSS is a plus.
- Good communication skills for effective customer interaction and documentation.
- Self-motivated, organized, and highly motivated.
- Fast learner with the ability to learn new technologies and languages.
- Knowledge of HTML DOM manipulation and page load events is a plus.
- Project management skills are a plus.
- Ability to develop creative solutions to problems.
- Able to multitask in a dynamic environment.
- Ability to work independently with minimal supervision.
- Experience leading team members is a plus.