Admitting Clerk I

Covenant Health Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization is seeking an Admitting Clerk I to manage patient registrations and information at Grey Nuns Community Hospital. The ideal candidate will possess a high school diploma, strong computer skills, and effective communication abilities. The role requires maintaining confidentiality and providing professional service. This is a full-time position with a salary range of $23.52 to $28.60 per hour.

Qualifications

• High School diploma or recognized equivalent required.
• Medical terminology coursework is required.
• Accurate typing speed of 40 wpm.

Responsibilities

• Ensure appropriate insurance and accommodation documentation is obtained.
• Provide patient information and general directions.
• Assist with patient registration and information delivery.

Skills

Strong computer skills

Effective communication skills

Attention to detail

Ability to work independently

Education

High School diploma

Post-secondary education (MOA/Unit Clerk)

Job description

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Your Opportunity :

Reporting to the Supervisor, Health Information Management, this position is in the main Patient Registration department and Emergency Registration office and is responsible for ensuring appropriate insurance and preferred accommodation documentation is obtained. Registrations may also be done at bedside on the unit and in Triage for EMS patients using a Workstation on Wheels. Must maintain confidentiality of all information handled at all times. Must maintain a positive public image to patients, hospital visitors and staff and provide professional service at all times in keeping with Covenant’s Mission, Vision and Values. Must be dependable and reliable. Please note : Classifications Under Review.

Your Opportunity :

Reporting to the Supervisor, Health Information Management, this position is in the main Patient Registration department and Emergency Registration office and is responsible for ensuring appropriate insurance and preferred accommodation documentation is obtained. Registrations may also be done at bedside on the unit and in Triage for EMS patients using a Workstation on Wheels. Must maintain confidentiality of all information handled at all times. Must maintain a positive public image to patients, hospital visitors and staff and provide professional service at all times in keeping with Covenant’s Mission, Vision and Values. Must be dependable and reliable. Please note : Classifications Under Review.

Description :

This position is responsible for the registration of inpatients, emergency and outpatients onto the hospital's computerized systems. The Admitting Clerk provides visitors, patients and staff with patient information and general directions. This position is the first point of contact for patients coming into the hospital to be registered. The Admitting Clerk is required to facilitate the delivery of patients registration and information by providing a high level of support and assistance to staff and patients / families. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.

• Classification : Admitting Clerk I
• Union : COV CUPE 41
• Unit and Program : Patient Registration
• Primary Location : Grey Nuns Community Hospital
• Location Details : As Per Location
• Multi-Site : Not Applicable
• FTE : 1.00
• Posting End Date : 31-JUL-2025
• Temporary Employee Class : Temp F / T Benefits
• Date Available : 25-AUG-2025
• Temporary End Date : 11-SEP-2026
• Hours per Shift : 7.75
• Length of Shift in weeks : 2
• Shifts per cycle : 10
• Shift Pattern : Evenings
• Days Off : As Per Rotation
• Minimum Salary : $23.52
• Maximum Salary : $28.60
• Vehicle Requirement : Not Applicable

Required Qualifications :

High School diploma or recognized equivalent required. Medical terminology coursework is required.

Additional Required Qualifications :

Post-secondary education applicable to position – MOA / Unit Clerk / Admitting Clerk required, Medical Terminology - testing done prior to interview. Accurate typing speed of 40 wpm - testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required.

Preferred Qualifications :

Excellent attention to detail. Previous experience working with the public or in a hospital or medical office interacting with patient information is preferred. Previous Registration experience preferred. Previous Connect Care experience preferred.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Hospitals and Health Care

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