Admissions Officer - Competition ID: 4712

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 41,650,358 - 46,673,088; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Pension plan

Tuition waiver

Professional development

Job summary

Kwantlen Polytechnic University is seeking an Admissions Officer to join the Admissions and Transfer Credit team within the Office of the Registrar. The AO evaluates applications, transcripts, and supporting documents for admission and transfer credit, advising applicants and coordinating offers.

The role requires a bachelor’s degree and at least two years of related experience, with strong knowledge of policies, articulation and transfer credit processes. Hybrid work and BCGEU terms apply.

Qualifications

• Undergraduate bachelor's degree required.
• Minimum 2 years in admissions, transfer credit or enrolment services in a Registrar’s Office.

Responsibilities

• Receive, verify and evaluate applications, transcripts and documents for admission and transfer credit.
• Advise applicants, students, faculty and staff on admissions policies and procedures.
• Issue timely offers of admission and verify any admission conditions.
• Liaise with departments across the university to coordinate transfer credit articulation.

Skills

Customer service

English communication

Data entry

Attention to detail

Keyboarding

Organizational skills

Education

Bachelor’s degree

Tools

Banner Student

Microsoft Office

Job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Employment Type: Temporary Full Time

Workplace Type: Hybrid

Travel Frequency: Occasional travel between campuses is required.

Employee Group: Support Staff (BC General Employees Union)

Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday

Hours of Work (BCGEU): 8:30am - 4:30pm

Hours per Week (BCGEU): 35

Salary Information: 9 - BCGEU Pay Grid - $30.34 to $33.88 per hour

We are currently seeking an Admissions Officer to join our Admissions and Transfer Credit team (Office of the Registrar).

Job Overview

The Admissions Officer (AO) is responsible for receiving, verifying and evaluating applications, transcripts and supporting documentation for admission and transfer credit in accordance with established policy and articulation agreements. The Admissions Officer advises applicants, students, faculty, and staff regarding resources and provides information regarding KPU admissions and transfer policies and procedures. The AO sends timely and accurate offers of admission, liaises with key parties across the institution, and verifies the completion of any conditions of admission.

Education and Experience

• Successful completion of an undergraduate bachelor’s degree.
• Minimum 2 years of recent experience working in an admissions, transfer credit and/or enrolment service position within a Registrar’s Office.
• Minimum 2 years recent experience assessing secondary and post-secondary transcripts for admission and transfer credit, including applying approved articulations to student records.
• An applicable combination of education and experience may be considered.

Knowledge, Skills & Abilities

• Demonstrated detailed knowledge of KPU programs as well as policies, procedures and processes relating to current application, admission, and transfer credit.
• Demonstrated knowledge of BC and Canadian secondary and post-secondary education systems.
• Knowledge of international educational systems and credentials (secondary/post-secondary) considered an asset.
• Demonstrated experience and working knowledge of BC transfer system and transfer credit articulation processes for domestic and international credentials.
• Experience applying policies and procedures for determination of admission decisions, transfer credit articulation, and application of prior learning assessments.
• Demonstrated ability to communicate effectively in English, both verbally and in writing, with prospective and current students, faculty and staff across KPU.
• Formal training and/or extensive acquired knowledge of student information system database at an intermediate/advanced level. Example: Banner Student.
• Ability to deal patiently and effectively with a diverse range of people and situations.
• Experience in dealing with sensitive situations that call for the use of diplomacy and tact in the delivery of information and explanations.
• Demonstrated proficiency at an intermediate level with Microsoft Office, including Excel, Word and Outlook.
• Customer service experience in a fast‑paced work environment involving multiple demands and a diverse clientele.
• Demonstrated ability to handle confidential information appropriately.
• Demonstrated experience in planning and presenting training activities.
• Demonstrated ability to work independently, exercise good judgment and demonstrate initiative.
• Excellent organizational skills, including the ability to set priorities and meet deadlines.
• Demonstrated aptitude for exacting and precise work.
• Minimum of 40 WPM keyboarding skills with a high degree of accuracy.
• Demonstrated knowledge of basic math.

Job Description

As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top‑up, sick leave, long‑term disability, life insurance, professional development days, tuition waiver, in‑house training & development, inter‑campus transportation, and more!

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity‑deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.