Admissions Officer - Competition ID: 4052

Kwantlen Polytechnic University; Surrey; On-site; CAD 50,000 - 75,000; Full time

Job summary

An established educational institution is seeking a dedicated Admissions Officer to enhance the student services experience. This role involves evaluating applications and transcripts, advising faculty and students on admissions policies, and maintaining essential resources for transfer credit processes. The ideal candidate will possess strong communication skills and a deep understanding of admissions processes. Join a dynamic team where your contributions will directly impact students' academic journeys and foster an inclusive educational environment.

Qualifications

• 4+ years of experience in admissions or enrolment services.
• Strong knowledge of transfer credit processes and systems.

Responsibilities

• Evaluate applications and transcripts for admission and transfer credit.
• Advise faculty and students on admissions policies and procedures.

Skills

Communication Skills

Customer Service Experience

Organizational Skills

Knowledge of Transfer Credit Processes

Database Management

Microsoft Word Proficiency

Excel Proficiency

Attention to Detail

Education

Bachelor's Degree

Tools

Banner Student System

Excel

Access

Job description

We are currently seeking an Admissions Officer to join our Student Services – Registrar’s Office team.

Job Overview

Reporting to Coordinator, Admissions and Transfer, this position is responsible for evaluating applications, transcripts and supporting documentation for admission and transfer credit in accordance with established policy and articulation agreements. Advise faculty, staff and students regarding resources and provide information regarding KPU admissions and transfer policies and procedures. Maintain resources such as the Transfer Articulation Module in Banner Student. Maintains resource library of reference materials for the processing of transfer credit. Provides support to the Coordinator, Admissions & Transfer Credit as well as the Transfer Credit Coordinator.

Education and Experience

• Successful completion of an undergraduate bachelor’s degree. An applicable combination of education and experience may be considered.
• Minimum 4 years of recent experience working in an admissions, transfer credit and/or enrolment service position within a Registrar’s Office.

Knowledge, Skills, & Abilities

• Demonstrated working knowledge of KPU programs as well as policies and processes relating to current application, admission and transfer processes.
• Demonstrated experience and working knowledge of BC transfer system and transfer credit articulation processes.
• Demonstrated experience assessing secondary and post-secondary transcripts for admission and transfer credit.
• Demonstrated ability to communicate effectively in English, both verbally and in writing, with prospective and current students, faculty and staff across the organization.
• Formal training and/or extensive acquired knowledge of Banner Student system at an intermediate/advanced level, or a similar student information system.
• Demonstrated ability to deal patiently and effectively with a diverse range of people and situations.
• Demonstrated ability in dealing with sensitive situations that call for the use of diplomacy and tact in the delivery of information and explanations.
• Demonstrated proficiency at an intermediate level with complex database systems such as Excel and Access.
• Demonstrated customer service experience in a fast-paced work environment involving multiple demands.
• Demonstrated ability to handle confidential information appropriately.
• Demonstrated experience in planning and presenting training activities
• Demonstrated ability to work independently, exercise good judgment and demonstrate initiative.
• Demonstrated organizational skills, including the ability to set priorities and meet deadlines.
• Demonstrated aptitude for exacting and precise work.
• Demonstrated proficiency with Microsoft Word at an Intermediate level.
• Minimum of 40 WPM keyboarding skills with a high degree of accuracy.
• Demonstrated knowledge of basic math.

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As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.