Admissions Officer - Competition ID: 3852

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Admissions Officer to join their team. This role involves evaluating applications and transcripts, advising students and faculty, and maintaining essential resources for admissions and transfer credits. You will play a vital part in supporting student success and ensuring a smooth admissions process. With a commitment to diversity and inclusion, this forward-thinking university offers a hybrid work environment and a range of benefits, making it an attractive place to grow your career. If you are passionate about helping students navigate their educational journey, this opportunity is perfect for you.

Benefits

Defined Benefit Pension Plan

Extended Medical and Dental

Generous Vacation Package

Tuition Waiver Program

In-house Training and Development

Networking Events

Access to Fitness Centers

Campus Work Environment

Intercampus Shuttle

Discounts at Library and Bookstore

Qualifications

• Bachelor’s degree required with 4+ years in admissions or enrollment services.
• Experience with BC transfer system and assessing transcripts.

Responsibilities

• Evaluate applications and transcripts for admission and transfer credit.
• Advise on KPU admissions policies and maintain resources.

Skills

Communication Skills

Knowledge of KPU Programs

Database Management

Customer Service

Organizational Skills

Diplomacy and Tact

Microsoft Word

Keyboarding Skills

Basic Math Skills

Education

Bachelor’s Degree

Tools

Banner Student System

Excel

Access

Job description

Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

JOB OVERVIEW: ADMISSIONS OFFICER

Reporting to Coordinator, Admissions and Transfer, this position is responsible for evaluating applications, transcripts and supporting documentation for admission and transfer credit in accordance with established policy and articulation agreements. Advise faculty, staff and students regarding resources and provide information regarding KPU admissions and transfer policies and procedures. Maintain resources such as the Transfer Articulation Module in Banner Student. Maintains resource library of reference materials for the processing of transfer credit. Provides support to the Coordinator, Admissions & Transfer Credit as well as the Transfer Credit Coordinator.

EDUCATION AND EXPERIENCE

• Successful completion of an undergraduate bachelor’s degree. An applicable combination of education and experience may be considered.
• Minimum 4 years of recent experience working in an admissions, transfer credit and/or enrolment service position within a Registrar’s Office.

QUALIFICATIONS

• Demonstrated working knowledge of KPU programs as well as policies and processes relating to current application, admission and transfer processes.
• Demonstrated experience and working knowledge of BC transfer system and transfer credit articulation processes.
• Demonstrated experience assessing secondary and post-secondary transcripts for admission and transfer credit.
• Demonstrated ability to communicate effectively in English, both verbally and in writing, with prospective and current students, faculty and staff across the organization.
• Formal training and/or extensive acquired knowledge of Banner Student system at an intermediate/advanced level, or a similar student information system.
• Demonstrated ability to deal patiently and effectively with a diverse range of people and situations.
• Demonstrated ability in dealing with sensitive situations that call for the use of diplomacy and tact in the delivery of information and explanations.
• Demonstrated proficiency at an intermediate level with complex database systems such as Excel and Access.
• Demonstrated customer service experience in a fast-paced work environment involving multiple demands.
• Demonstrated ability to handle confidential information appropriately.
• Demonstrated experience in planning and presenting training activities.
• Demonstrated ability to work independently, exercise good judgment and demonstrate initiative.
• Demonstrated organizational skills, including the ability to set priorities and meet deadlines.
• Demonstrated aptitude for exacting and precise work.
• Demonstrated proficiency with Microsoft Word at an Intermediate level.
• Minimum of 40 WPM keyboarding skills with a high degree of accuracy.
• Demonstrated knowledge of basic math.

Salary Information

Annual salary increases are based on hours worked and anniversary dates.

Why Join KPU?

• Recognized as one of B.C.'s Top Employers.
• KPU is committed to actively fostering an equitable and inclusive working environment.
• Hybrid environment, flexible work around core hours.
• Defined Benefit Pension Plan – Municipal Pension Plan.
• Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc.
• Maternity and parental leave top-up.
• Generous vacation package.
• Campus work environment, outdoor sitting areas and nearby walking trails.
• Campus athletic and fitness centers with a variety of instructor-led classes.
• Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester.
• In-house training and development.
• Networking and social events such as KPU Day, Holiday Social etc.
• Intercampus shuttle.
• Access to automotive, horticulture, brewery and other programs’ services.
• Clubs: Jeopardy, E-sports, Ted Talks etc.
• Library and Bookstore (discounts).
  **Benefits may vary if the position is temporary or part-time.**

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.