Admissions Counselor- Evenings & Weekends

Compass Health Network; Windsor; On-site; Full time

Job summary

Join a forward-thinking nonprofit health care organization dedicated to providing compassionate behavioral health and substance use treatment. As an Admissions Counselor, you will play a vital role in connecting individuals with the services they need. This full-time position offers a dynamic work environment where you will engage with patients and collaborate with a dedicated team. Enjoy opportunities for professional growth, mentorship, and a supportive workplace culture that values your contributions. If you are passionate about making a positive impact in the lives of others, this is the perfect opportunity for you to thrive.

Benefits

Opportunities for career advancement

Professional development and licensure supervision

Mentorship programs

Tuition reimbursement & scholarships

Employee Assistance Program

Headspace Access for mental well-being

Generous paid time off and holidays

NHSC Loan Repayment eligibility

Qualifications

• Effective communication skills with patients and co-workers.
• Ability to problem solve in a fast-paced environment.

Responsibilities

• Receive incoming calls and provide information about hospital services.
• Schedule assessments and make appropriate referrals.

Skills

Communication Skills

Problem Solving

Empathy

Education

High School/GED

Associates/Bachelor’s degree in a human service field

Job description

Compensation: $17.89/hour

The Admissions Counselor shall be responsible for receiving incoming calls and information pertaining to individuals that may potentially be referred or admitted for hospital programs or services. This includes providing information about the hospital services to callers, scheduling assessments, and making appropriate referrals.

This a full-time, 40 hours a week position. The schedule is Saturday and Sunday from 12:00 AM to 12:00 PM, as well as Thursday & Friday evening from 3:30 PM to12:00 AM.

Responsibilities:

1. Requires appropriate communication skills, when working with patients, and co-workers; with limited supervision
2. Must be effective with verbal, non-verbal and written communication, providing age appropriate care for psychiatric patients
3. Must be able to effectively problem solve in a fast-paced work environment on a daily basis
4. Demonstrate the ability to coordinate residential treatment along with acute care
5. Must be well versed in departmental and hospital policy and procedures, along with working mandatory overtime when needed
6. Required to complete 52 hours of Continuing Education annually; including passing CALM and CPR classes
7. Needs to abide by Federal, State and TJC standards, concerning patient confidentiality requirements
8. Demonstrate knowledge of quality improvement goals and objectives hospital wide
9. Use proper phone etiquette and techniques
10. Take personal responsibility for own actions and employ leadership skills as needed
11. Must be able to perform essential job functions such as bending, lifting and transporting patients
12. Other duties as assigned

Minimum Requirements:

1. High School/GED required
2. Associates/Bachelor’s degree in a human service field preferred
3. Experience in an office setting preferred
4. Ability to deal with people in an empathetic and concerned manner preferred

About Compass Health Network

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

Why join us?

At Compass Health Network, we’re proud of the dedicated team we’ve built. We believe our people are our greatest strength – passionate, skilled, and committed to making a positive impact in the lives of others. Here, you’ll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.

We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you’ll enjoy:

• Opportunities for career advancement
• Professional development and licensure supervision
• Mentorship programs
• Tuition reimbursement & scholarships
• Employee Assistance Program
• Headspace Access for mental well-being
• Generous paid time off and holidays
• NHSC Loan Repayment eligibility

We’re looking for individuals who are eager to bring their talents and dedication to a team that’s focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we’d love to hear from you! If you’re looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.