Admissions Assessor

University of Toronto; Toronto; On-site; CAD 67,000 - 87,000; Full time

Job summary

An esteemed educational institution in Toronto is seeking an Admissions Assessor to enhance the applicant experience through managing admissions processes. This role involves assessing academic credentials, preparing official correspondence, and advising prospective students. Ideal candidates should have a Bachelor's degree and relevant experience in a student services environment. This full-time position offers a competitive salary with step progression.

Qualifications

• 2+ years of experience in a high volume, client service graduate student services environment.
• Experience advising students on admissions procedures.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage applicant documents and assess academic credentials.
• Prepare official admission offers and correspondence.
• Advise applicants on admission policies and procedures.

Skills

Customer Relationship Management

Organization

Time Management

Communication Skills

Attention to Detail

Education

Bachelor's Degree

Tools

MS Office Suite

Slate or similar systems

Student information systems

Job description

Date Posted: 10/02/2025
Req ID: 45352
Faculty/Division: Ontario Institute for Studies in Education
Department: Registrar's Office Student Experience
Campus: St. George (Downtown Toronto)

About us:

OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub, the Registrar's Office and Student Experience (ROSE), is often the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centred, community focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promotes student satisfaction, engagement and success. Through collaborative partnerships, our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make ROSE a great place to work, learn and grow.

Your opportunity:

Under the direction of the Associate Registrar, Admissions, the Admissions Assessor plays a key role in creating a positive applicant experience throughout the application funnel. This role is responsible for managing the receipt, organization, and workflow of applications and supporting documents, including assessing academic credentials and scoring academic transcripts. In consultation with the Admissions Leadership Team, the Admissions Assessor determines appropriate admission conditions, prepares, produces and verifies official applicant correspondence (including offers of admission), and provides administrative and data management support throughout the full application cycle. The position serves as a liaison with OISE’s academic departments (staff and faculty), the School of Graduate Studies, University offices, and external contacts. Advising prospective students, applicants, and new students on admission policies and procedures, admission and program requirements, deadlines, deferrals, and related matters are essential functions of this role.

Your responsibilities will include:

• Conducting academic assessments of domestic and international credentials of graduate applications for both fixed and rolling admission deadlines
• Supporting the smooth flow of a large volume of applications through a complex, interdepartmental process including managing the receipt, organization and routing of applications and supporting documents
• Determining conditions of admission, in consultation with the Admissions Leadership Team, in alignment with OISE and School of Graduate Studies guidelines
• Preparing, producing and verifying official admission correspondence, including offers of admission
• Providing administrative and data management support throughout the full application and admission cycle (e.g., modifying records, generating spreadsheets and reports)
• Acting as a liaison with OISE’s academic departments, the School of Graduate Studies, University offices, and external contacts
• Advising prospective students, applicants and new students on admission policies and procedures, admission and program requirements, deadlines, deferrals, and related matters

Essential Qualifications:

• Bachelor's Degree and related post-secondary admissions experience.
• Minimum two years of recent, relevant, experience in the admissions area within a high volume, deadline driven, client service graduate student services environment.
• Experience advising students concerning application for admission, process and registrarial procedures.
• Demonstrated experience with student information systems, CRMS or large scale database solutions.
• Excellent organizational and time management skills
• Demonstrated analytical and investigative skills, including strong attention to detail, problem solving skills and awareness of policies and procedures.
• Computer proficiency, especially MS Office Suite. Excellent keyboarding skills and attention to detail.
• Customer Relationship Management (CRM) database experience.
• Must demonstrate initiative and tact in working with individuals at all levels and with people of diverse identities, lived experiences, and backgrounds, including cultural, socio-economic, and ability-related diversity.
• Excellent oral and written communication skills.
• Ability to work efficiently and accurately.
• Ability to adapt to new procedures quickly and accurately.
• Respect and maintain confidentiality.
• Ability to work in a collegial manner with applicants, OISE colleagues and staff.

Assets (Nonessential):

• Broad knowledge of OISE programs, procedures and regulations.
• Experience using Slate (or similar admissions management systems) to process and manage all aspects of applications for admission
• Experience using ROSI to process and manage all aspects of applications for admission.

To be successful in this role you will be:

• Courteous
• Diplomatic
• Efficient
• Organized
• Proactive
• Procedural
• Team player

Closing Date: 10/13/2025, 11:59 PM ET
Employee Group: USW
Personnel Subarea: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 09 -- $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services