Admissions Advisor - Re-Entry

Herzing University; Vaughan; On-site; Full time

Job summary

A leading university is seeking a Re-Entry Advisor to enhance student enrollments by guiding them through the re-entry application process. This role involves building rapport with students, advising on educational goals, and coordinating with internal departments. Ideal candidates will have a Bachelor's degree and experience in higher education, particularly in student retention. The position offers competitive hourly pay and benefits, including tuition waivers and health insurance.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan

Qualifications

• At least two years in a higher education role focusing on student retention.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Respond promptly to re-entry student inquiries via phone, email, text, and virtual chat.
• Conduct discussions to understand student goals, enrollment history, and current status.
• Review re-entry process and requirements with students.

Skills

Problem Solving

Resourcefulness

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Akron
1600 South Arlington Road
Suite 100
Akron, OH 44306, USA

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

HOURS:

40 hours per week; Typically 9AM to 6PM with some variation Mon- Fri.; additional weekend or evenings may be required based on business need.
Potential for travel to conferences, college fairs, and recruitment/community events.

Position Overview

The Re-Entry Advisor is responsible for driving re-entry enrollments to the campus by guiding the student through the re-entry application process. This involves building rapport with students to understand their educational goals, matching their needs with Herzing University’s offerings, and advising on academic and personal concerns while outlining re-entry requirements.

Pay:

Compensation is based on qualifications and experience. The hourly pay range is $23.17 to $31.39. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree or two years of equivalent work experience, preferably in admissions, customer service, or sales.
• At least two years in a higher education role focusing on student retention.
• Proficiency with Microsoft Office Suite.
• Strong problem-solving skills and resourcefulness.
• Ability to work independently and seek help when needed.

PRIMARY DUTIES AND RESPONSIBILITIES

• Respond promptly to re-entry student inquiries via phone, email, text, and virtual chat.
• Conduct discussions to understand student goals, enrollment history, and current status.
• Review re-entry process and requirements with students.
• Discuss program options and career paths to ensure clarity.
• Coordinate with internal departments for student-specific information.
• Share resources like Herzing.edu, Zoomifier, and Tuition Wizard.
• Connect students with relevant staff for support.
• Maintain ongoing outreach to interested students.
• Perform other duties as assigned.

Ideal candidates will reside near one of the South-Region campuses: Atlanta, Birmingham, Akron, New Orleans, Nashville.

Herzing University values diversity and inclusivity, fostering a respectful environment where all individuals are valued and empowered.

PHYSICAL REQUIREMENTS:

• Mostly stationary, with occasional movement around the work location.
• Operate office equipment including computers, copiers, and AV equipment.
• Use voice and hearing to communicate effectively.
• Visual assessment and observation skills.
• Occasionally lift or carry up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to equal opportunity employment and prohibits discrimination based on protected statuses. More information is available at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer. Applicants will be informed of their rights under federal employment laws as per the Department of Labor's notice.