Admissions Advisor

Western Community College; Abbotsford; On-site; CAD 40,000 - 60,000; Full time

Job summary

Western Community College is seeking an Admissions Advisor to help guide prospective students through their admissions journey. This role involves achieving enrollment targets, conducting admission interviews, and performing various administrative duties in a supportive, collaborative environment. Successful candidates will have a strong background in administration, excellent communication skills, and the motivation to thrive in a target-driven atmosphere.

Qualifications

• Experience in an administrative role; preferred in academic advising or post-secondary administration.
• Ability to establish rapport quickly and build relationships.
• Highly motivated with a proven sales track record.

Responsibilities

• Guide prospective students throughout the admissions process.
• Conduct admission interviews and assist with application processes.
• Analyze lead quality and follow up on cancellations.

Skills

Communication

Interpersonal skills

Problem-solving

Negotiation

Time management

Organizational skills

Education

Post-secondary education

Tools

MS Office

CRM programs

Job description

Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 65 career training diploma and certificate programs in fields such as business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing. We use industry-based, market-driven curricula to create a dynamic, collaborative, and engaging learning environment, upholding high standards of community-driven post-secondary education.

We value diversity, equity, and inclusion. Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to being an equal-opportunity employer and fostering a diverse environment where employees are involved and respected. All qualified applicants will receive equal consideration for employment.

Description

The Admissions Advisor is responsible for guiding prospective students through the admissions process. This role involves achieving enrollment targets, providing accurate program information, performing administrative duties, and supporting prospective students at each step of their journey. The advisor also contributes to the smooth operation of the admissions office and performs other duties as assigned.

Job Title : Admissions Advisor

Responsibilities :

• Guide prospective students throughout the admissions process, including handling inquiries via calls, emails, walk-ins, and scheduling appointments.
• Conduct admission interviews and follow up with prospective students, assisting them in determining their fit and eligibility for programs.
• Guide and advise prospective students on enrollment procedures, admission requirements, application processes, curriculum, postsecondary education, and career opportunities. Accompany students on campus or virtual tours.
• Utilize and review materials such as program curricula, information packages, Ministry guidelines, admission reports, and PTIRU information to ensure accuracy.
• Collaborate with the financial services office to track and assist with new enrollments.
• Work with the academic department to support student retention.
• Maintain contact with students to monitor progress and assist with applying for Student Loans through Student Aid BC.
• Ensure student admission eligibility based on program requirements.
• Achieve enrollment targets and promote college programs and services.
• Schedule and coordinate face-to-face, phone, and virtual appointments.
• Analyze lead quality and follow up on cancellations or start date changes.
• Keep admissions reports in Lead Center updated and accurate.
• Review transcripts and official documents for admission decisions.
• Administer student registration and ensure complete documentation compliant with PTIRU regulations.
• Create and update student profiles in the College Student Information System.
• Ensure compliance with PTIRU, Provincial, and Federal student loan regulations.
• Maintain accurate notes of all communications using the assigned system.
• Track and report weekly activities, including leads, appointments, interviews, and enrollments.
• Participate in graduation events, marketing activities, job fairs, and other promotional activities.
• Represent the college at school/career days, information sessions, and trade shows.
• Perform other duties as required by the college.

Qualifications and Experience :

• Post-secondary education.
• Related work experience in an administrative role; experience in academic advising or post-secondary administration is preferred.
• Knowledge of MS Office (Word and Excel) and CRM programs.
• Excellent communication and interpersonal skills.
• Ability to establish rapport quickly and build relationships both over the phone and in person.
• Highly motivated, target-driven with a proven sales track record.
• Strong problem-solving and negotiation skills.
• Excellent prioritization, time management, and organizational skills.
• Strong work ethic with the ability to work independently and initiate tasks.