Admission Coordinator - Hospice - FT - Mon-Fri - 8a-5p

Gentiva; Wasaga Beach; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as an Admissions Coordinator, where you will play a crucial role in the timely admission of patients. This position involves coordinating patient admissions, ensuring all necessary information is processed efficiently, and building relationships with referral sources. You will thrive in a supportive environment that values professional growth and offers comprehensive benefits. If you are passionate about making a difference in patients' lives and possess strong communication and organizational skills, this opportunity is perfect for you.

Benefits

Health Insurance

401k Plan

Tuition Reimbursement

Paid Time Off

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• Customer service experience required with strong communication and organization skills.
• Hospice or medical office experience preferred.

Responsibilities

• Coordinate timely admission of all patients and manage referrals.
• Ensure maximum reimbursement through verification and accurate data entry.

Skills

Communication Skills

Organization Skills

Negotiation Skills

Public Relations Skills

Customer Service

Education

High School Diploma

LPN/LV Certification

Bachelor's Degree in Business/Social Work/Psychology/Nursing

Tools

Microsoft Office Suite

Job description

Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We’re looking for an Admission Coordinator to join our team.

Admissions Coordinator - Hospice - FT - Mon-Fri - 8a-5p

- LPN Preferred.

You will report directly to the Executive Director. You will be responsible for the timely admission of all patients to the program and serve as the lead coordinator of all patient admissions activity.

Responsibilities

• Responsible for contacting the patient and family within 1 hour of referral, and coordinating all admissions within the 3-hour admission commitment.
• Processes referrals by obtaining sufficient admission and insurance information in order to ensure appropriate and timely admission of patients.
• Participates as a member of the marketing team by actively seeking new referral sources, developing and maintaining positive relationships with referral sources, and assisting in developing strategies and plans for site and company growth.
• Ensures maximum reimbursement through initial payer source, benefits, and eligibility verification, authorization processes, and accurate data entry into the company computer system. Completes required payer source verification forms.
• Provides accurate insurance and admission information to admission staff to ensure appropriate disclosure of rights and responsibilities, financial liabilities, and benefit plan details to patients and their families.
• Provides Billing Coordinator, or designee, with insurance and billing documentation as needed for final confirmation prior to admission and/or submission of bill.

About You

• High school diploma or equivalent with customer service experience required.
• Must have strong communication, organization, negotiation, and public relation skills and be proficient with the PC including the MS suite of products.
• Hospice or medical office experience preferred.
• LPN/LV certification or Bachelor’s degree in business, social work, psychology or nursing or equivalent business experience preferred.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO.
• Opportunity to Participate In a Fleet Program.
• Competitive Salaries.
• Mileage Reimbursement.
• Professional Growth and Development Opportunities.

Legalese

• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.

Location

Heartland Hospice