Administrator, Operations

tmx; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

TMX is seeking a detail-oriented, bilingual professional for a role based in Montreal. This position requires coordinating estate transfers or liquidations, supporting client-facing teams, and maintaining reporting through monthly statistics.

A college diploma or university degree in business/finance plus 1–3 years’ experience are required. Strong Microsoft Office and Google Suite skills, coupled with excellent written and verbal French and English, are essential.

Qualifications

• College diploma or university degree in business/finance or equivalent.
• 1–3 years of experience in a similar role.
• Excellent written and spoken French and English.
• Proficient in Microsoft Office and Google Suite.

Responsibilities

• Review and approve documentation to support estate transfers or liquidations.
• Assist client-facing teams with inquiries related to estate transfers or liquidations.
• Maintain monthly statistics for fees and management reporting.
• Keep operational procedures up-to-date and enrich them as needed.
• Help strengthen the risk framework as the first line of defense.
• Help streamline process flows and develop value-added initiatives.

Skills

Communication

Fluent bilingual

Attention to detail

Organization

Problem solving

Teamwork

Independent work

Education

College diploma or university degree in business/finance

Tools

Microsoft Office

Google Suite

Job description

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

This role is 5 days/week at the office - based in Montreal, Qc

Key Accountabilities:

• Review and approve documentation to support estate transfers or liquidations, ensuring all policies, procedures and security regulations are followed and that all requests are completed on a timely basis.
• Assist our client-facing teams when they handle written or telephone inquiries related to estate transfers or liquidations.
• Be knowledgeable and up-to-date regarding requirements of all provinces, states and corporate clients for estate transfers or liquidations.
• Maintain and submit monthly statistics for fees and management reporting purposes.
• Keep operational procedures and guidelines up-to-date and enrich them whenever needed.
• Help further strengthen the risk framework by acting as the first line of defense and implementing relevant controls.
• Help streamline the process flows and develop initiatives to increase the added value for the clients, their shareholders and the company.
• Other duties and responsibilities as assigned.

Must Have(s):

• Excellent communication in French and in English required (contacts and collaboration with clients and colleagues English only might be needed)
• College diploma or university degree in business and/or finance, or equivalent experience.
• 1 to 3 years experience in similar role
• Proficient in Microsoft Office and/or Google suite applications
• Communication: excellent written, verbal and listening skills
• High attention to accuracy and detail
• Client Focus: proven ability to understand clients' needs and develop the appropriate solutions
• Confidentiality: show discretion and ability to handle confidential issues
• Ability to organize and prioritize tasks and effectively communicate with peers and all levels of the company
• A willingness and ability to adapt to a changing environment and responsibilities
• Adaptability: flexibility to work on a wide range of tasks and ability to prioritize
• Decision & Problem Solving: strong decision making and problem solving skills
• Interpersonal skills / Teamwork: diplomatic manner and disposition when interacting and working with others: clients, co-workers and management.
• Independent worker: high level of self-motivation and at ease working independently when necessary, must have a flexible schedule to work overtime as required
• Organization & Detail Oriented: strong organizational skills and attention to details

Nice Have(s):

• Financial services industry experience, an asset
• Canadian Securities Course, an asset

In the market for...

• Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
• Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
• Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
• Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
• Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ?

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees w