Administrator, Investigations

College of Physicians Surgeons of Alberta; Edmonton; On-site; CAD 62,000 - 76,000; Full time

Job summary

The College of Physicians Surgeons of Alberta seeks an Administrator, Investigations to independently support ongoing program operations, handling a broad range of complex and confidential matters. You will manage day-to-day administration, track information from intake to completion, audit records, and prepare dossiers and letters in line with CPSA requirements.

The role requires strong organizational and analytical skills, attention to detail, and the ability to handle sensitive information.

Qualifications

• Business diploma or equivalent.
• 3 years of administrative experience.
• High integrity and professional competence.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage day-to-day administration operations of the program.
• Gather, analyze and track information from intake to completion.
• Audit internal records and ensure data integrity.
• Track files to meet timelines and maintain records.
• Correspond with internal/external partners and manage invoices.
• Prepare dossiers for meetings and record minutes.
• Draft letters and documents per CPSA requirements.

Skills

Analytical skills

Organizational skills

Prioritization

Discretion with confidential info

Education

Business diploma or equivalent

Tools

Microsoft Office 365

Job description

The Administrator, Investigations, works independently to perform a broad scope of activities to support the ongoing operations of the program while handling a variety of complex and/or highly confidential issues.

KEY RESPONSIBILITIES

• Manage the day-to-day administration operations of the program:
  
  • Gather, analyze and track a broad spectrum of information from entry to completion of the process
  • Manage and audit internal records to ensure accuracy and integrity of data
  • Ensure accurate tracking and monitoring of files to ensure timelines and deadlines are being met and accurate and complete records are kept.
  • Correspond with internal and external partners relating to the process, inquiries and maintenance of invoices
  • Maintain and report on program KPIs, and elevate standards not being met to the Program Manager
  • Supports internal committee meetings, including preparation and distribution of dossier, recording of meeting minutes and follow-up items
  • Draft letters and documents in accordance with CPSA and legislative requirements
• In support of continuous quality improvement, look for and suggest opportunities for improvement to the program and process.
• Other duties as required.

QUALIFICATIONS

• Required Minimum Qualifications:
  • Business diploma or equivalent.
  • 3 years of administrative experience.
• Preferred Qualifications and Experience:
  • Requires a candidate with a high level of integrity and professional competence
  • Reliable and capable of handling confidential, sensitive and personal information
  • Strong analytics, organizational and prioritization skills
  • Proficiency in Microsoft Office or Microsoft Office 365
  • Exceptional attention to detail, time management and interpersonal skills
  • Experience with medical terminology would be an asset

SALARY

The annual salary for this position is $69,342 and includes a comprehensive benefits package and pension plan.

During the 90-day probationary period, the successful candidate will be required to work from CPSA's downtown Edmonton office. At the conclusion of a successful probationary period, a hybrid work arrangement may be considered.

Please note that the successful candidate will be required to provide a Criminal Record Check satisfactory to CPSA.

We thank all candidates for their interest in CPSA. Only those selected to move forward in our selection process will be contacted.

By applying to this position, you are confirming you possess either Canadian Citizenship, permanent resident status, or a valid work permit.

Applications will be accepted until 4:00 p.m. MST on Thursday, November 12, 2026 or until a suitable candidate is identified.

CPSA embraces diversity and equal opportunity. The more inclusive we are, the better we can do our work. All candidates are considered for employment regardless of age, race, ethnicity, religion or belief, sex, sexual orientation, gender identity or expression, national origin, veteran or disability status.

CPSA's work of regulating physicians and physician assistants takes place throughout Alberta. Our office is in Treaty 6 Territory, traditional lands of many First Nations, including the Cree, Saulteaux, Blackfoot, Dene and Nakota Sioux. We are located within the Métis Homeland and acknowledge the Inuit who call this place home.