Administrative Support VI

Alberta Health Services; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support VI - Clerical Office Coordinator in Edmonton. In this role, you will supervise clerical teams and manage daily operations within the Home Care network. The ideal candidate will possess strong communication and organizational skills, a background in business administration, and experience in a supervisory capacity. This position involves complex administrative procedures that are vital to the successful delivery of health services.

Qualifications

• Completion of post-secondary education (e.g., diploma in business or office administration).
• Supervisory experience mandatory.
• Sufficient typing speed and ability to use Microsoft Office products.

Responsibilities

• Supervises clerical teams and manages facilities operations.
• Responsible for scheduling, workload assignment, and recruitment/orientation.
• Oversees processes necessary to support clinical operations.

Skills

Organizational skills

Communication skills

Problem-solving skills

Customer service

Decision-making skills

Education

Post-secondary education in business or office administration

Formal secretarial training

Tools

Microsoft Office

Advanced telecommunication systems

Job description

Your Opportunity:

AHS is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. For more information click here. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. The Administrative Support VI - Clerical Office Coordinator for Southwest Home Care Office supervises the clerical teams and plays a lead role in day-to-day facilities management within a lease agreement. If you are looking for a challenging supervisory role in administrative support that will take advantage of your many skills and varied experience, this position will intrigue you. As a valued member of the Home Care network management team, you will work collaboratively to develop and support the clerical staff. The Clerical Office Coordinator (COC) provides all aspects of operational management to the Admin Team. This includes staffing (scheduling, leave requests, obtaining coverage), assignment of workload, recruitment/orientation of new staff, coaching/performance management of staff and the oversight of numerous processes necessary to support clinical operations. Description:

As an Administrative Support VI, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support VI
• Union: AUPE GSS
• Unit and Program: Home Living
• Primary Location: Mother Rosalie Health Services Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 18-JUL-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 11-AUG-2025
• Temporary End Date: 29-MAY-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $30.99
• Maximum Salary: $37.70
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Completion of post-secondary education (e.g., diploma in business or office administration, specialized external certification).

Additional Required Qualifications:

Formal secretarial training. Supervisory experience. At the time of interview, you may be required to demonstrate your computer knowledge and proficiency by completing a hands-on assessment. You must demonstrate sufficient typing speed to meet workload demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Superior oral and written communication skills, critical thinking and problem-solving skills, and commitment to customer service are essential to success in this position. Must demonstrate excellent organizational and decision-making skills with the ability to work independently and prioritize effectively. Ability to take initiative and handle a variety of assignments with attention to detail is required. Ability to effectively manage and prioritize work and deal with changing priorities and difficult issues in a sensitive, confidential and timely manner. Physical demands include sitting for extended periods, lifting office/medical supplies and equipment weighing up to 30 lbs, using repetitive motions, lifting, bending, reaching and standing for prolonged periods.

Preferred Qualifications:

Experience with Connect Care and CCLD would be an asset. Experience with advanced telecommunication systems is preferred. Data management experience would be an asset.