Administrative Support VI

Alberta Health Services; Calgary; On-site; Full time

Job summary

An established industry player in healthcare is looking for a dedicated Program Administrator to support its Newborn Critical Care team. This role involves managing the operational aspects of a prestigious fellowship training program, requiring exceptional administrative skills and the ability to navigate complex situations. The ideal candidate will demonstrate strong communication and problem-solving abilities, along with a commitment to teamwork and collaboration. With a hybrid work arrangement, this position offers flexibility while contributing to the healthcare of over a million residents. If you thrive in dynamic environments and are passionate about making a difference in healthcare, this opportunity is for you.

Qualifications

• 5 years of senior administrative experience in a teaching hospital required.
• Intermediate/Advanced computer skills with Microsoft Office and Outlook.

Responsibilities

• Responsible for operational administration of the Neonatal Perinatal Medicine Fellowship.
• Manage and resolve complex and confidential administrative situations.

Skills

Administrative Support

Communication Skills

Problem-Solving Skills

Organizational Skills

Teamwork and Collaboration

Creativity and Innovation

Resiliency and Flexibility

Education

Post-secondary education in business or office administration

Medical Office Assistant certification

Tools

Microsoft Office

Outlook

One45

Peoplesoft

CaRMS

MEDsys

Sharepoint

Job description

Your Opportunity:

The Department of Pediatrics' section of Newborn Critical Care within Medical Affairs is seeking a one-year temporary full-time Program Administrator. Medical Affairs manages the areas of healthcare administration that are specific to physicians and other AHS practitioners. The Calgary Zone Medical Affairs team has over 3600 Medical staff to support the healthcare of 1.3 million Albertans. As the Administrative Support VI/Program Administrator, you are responsible for the operational administration of the Neonatal Perinatal Medicine Fellowship training program. The role requires strong administrative support skills, careful judgement and active knowledge of priorities and current issues to be successful. Superior communication and problem-solving skills are necessary to manage and resolve complex and confidential situations where the impact of error could be high. Current hybrid work arrangement is 4 days/week onsite, 1 day/week remote.

Description:

As an Administrative Support VI, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices, and initiatives within a department or program.

• Acute Care Alberta: N
• Primary Care Alberta: N
• Recovery Alberta: N
• Classification: Administrative Support VI
• Union: AUPE GSS
• Unit and Program: Department of Pediatrics
• Primary Location: Foothills Medical Centre
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 10-APR-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 20-MAY-2025
• Temporary End Date: 19-MAY-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $30.99
• Maximum Salary: $37.70
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. diploma in business or office administration, specialized external certification).

Additional Required Qualifications:

5 years’ senior administrative experience in a teaching hospital/multidisciplinary medical or educational institution is required to understand the complex relationship between clinical operations and educational programming. Post-secondary Medical Office Assistant or graduate of a recognized business/secretarial administrative program. Minimum three years of administrative experience in a multidisciplinary health care administrative area. Intermediate/Advanced computer skills with demonstrated recent use and/or training in Microsoft Office and Outlook. Proficient typing skills with 60 WPM+ (test may be administered). Excellent communication skills – written and oral. Awareness of organizational policies and procedures. Creativity, innovation, enthusiasm, and respect. Resiliency and flexibility; ability to work under pressure, strong work ethic. Excellent organizational skills; ability to manage and prioritize work effectively. Strong problem-solving and conceptual skills. Ability to deal with difficult issues in a sensitive and confidential manner. Self-directed and able to work under minimal supervision. Ability to foster and promote teamwork, collaboration, and partnership.

Preferred Qualifications:

Recent, relevant experience in One45, Peoplesoft, CaRMS, MEDsys, and Sharepoint. Experience in residency/fellowship programs is a strong asset.