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Administrative Support V

Alberta Health Services

Calgary

On-site

Full time

Yesterday
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Job summary

An established industry player in healthcare is seeking an Administrative Support V to provide senior-level administrative assistance within a dynamic environment. This role demands a proactive individual who can navigate complex procedures and maintain effective communication across departments. The successful candidate will manage various administrative tasks, support the Department Head, and coordinate essential documents while demonstrating critical thinking and problem-solving skills. Join a team that values innovation and excellence in patient care, and make a significant impact in a role that offers both challenges and rewards.

Qualifications

  • 5+ years of senior-level administrative experience in a healthcare setting.
  • Proficient in MS Office and U of C financial systems.
  • Ability to manage confidential and problem-solving situations.

Responsibilities

  • Provide senior-level administrative support to the Department Head and team.
  • Coordinate service agreements and contractual documents.
  • Organize meetings and events, ensuring all documentation is prepared.

Skills

Administrative Support
Problem Solving
Communication Skills
Organizational Skills
Critical Thinking

Education

Post-secondary education in office or business administration
University Degree

Tools

MS Office
PeopleSoft
SharePoint
OneDrive

Job description

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Your Opportunity:

The Administrative Support V will provide senior-level administrative support across the department and coordinate activities within the Office of the Zone Clinical Department Head (ZCDH). The Department Head's Office has a multifaceted scope, with responsibilities and influence extending across both Alberta Health Services (AHS) and the University of Calgary (U of C). This position requires a comprehensive understanding of both organizations and frequently serves as the department’s first point of contact. This position must have a comprehensive understanding of academic medicine to function. To be effective, it is critical that the individual exercise critical thinking, problem solving, results oriented and attention to details. The incumbent would be aware of the confidential issues in the department and must support an effective and timely communication process and seek to resolve conflicts. This position provides administrative support to the Department Head, Department Manager, and Team Lead. In addition to overseeing the Clinical Department, the ZCDH runs a research program, consequently work assignments for this secretarial position are complex in nature where considerable independent judgement, tact, creativity, innovation, and initiative are required in resolving issues in the absence of the Department Head. The incumbent must have a thorough knowledge of AHS and U of C activities, deadlines, policy, and process. Must be flexible in order to accommodate changing workload demands and able to work under the pressure of changing deadlines. Required to prepare, assemble and coordinate service agreements and contractual documents for final review by the ZCDH and/or Department Manager related to contracted physician activities, responsibilities and remuneration on behalf of AHS and the U of C. Includes other duties that are deemed appropriate.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Acute Care Alberta: N Primary Care Alberta: N Recovery Alberta: N Classification: Administrative Support V Union: AUPE GSS Unit and Program: Emergency Medicine Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 13-MAY-2025 Employee Class: Regular Full Time Date Available: 01-JUN-2025 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.45 Maximum Salary: $34.60 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

A proactive, seasoned, organized and efficient individual who can work independently is desired. Responsible for the development of spreadsheets for a variety of programs within the department. Accountable for coordinating and ensuring the submission of required documentation for medical staff privileges in the department. For new medical staff, including locums, this includes contracts, physician impact statements, interim appointment forms, U of C Academic Appointments, Promotions and Awards, PPC forms etc. Coordinate, organize and confirm annual physician performance reviews for clinical (Zonal) and academic (UofC) performance. Submits payments and expenses using AHS/U of C processes for the Dept Head’s professional expenses, travel claims, research/trust accounts. The incumbent will need to have access and knowledge to U of C financial systems (U of C payroll, PeopleSoft, eFin and expensing systems). Another knowledge and system access would include SharePoint/OneDrive (AHS and U of C). Organizes meetings, submits/distributes required documentation for meetings (agenda and taking minutes). Coordinates and organizes events, i.e., retreats, meetings, orientations. Assists with set-up and monitors contracts for independent consultants working on portfolio projects. Maintains a filing system that supports the ZCDH’s office.

Preferred Qualifications:

University Degree is beneficial. Advanced computer experience required, especially in MS Office. A minimum of five years senior level administrative experience in a large healthcare organization or academic health center is preferred. Knowledge and experience of AHS and U of C administrative and operational systems are desired. Superior communication and interpersonal skills are essential in managing confrontational, confidential and problem-solving situations.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitals and Health Care

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